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Learning & Development Director, M Dining

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University of Michigan

13d ago

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Education & Teaching
  • Ann Arbor

AI generated summary

  • You need a Bachelor’s degree in a related field, 8+ years in training, staff development experience, knowledge of learning trends, tech solutions, and basic food service principles.
  • You will lead training strategies, manage a team, design competency frameworks, collaborate with leaders, advance student programs, oversee budgets, and measure program effectiveness.

Requirements

  • A Bachelor's degree from an accredited college or university with a major in instructional systems design, organizational development, education, hospitality, human resources, or a related field. Alternatively, an equivalent combination of education and experience is acceptable.
  • 8+ years of training and development experience, including program design and facilitation.
  • Experience leading and developing staff through supervising, coaching, or performance management (no formal management experience required).
  • Knowledge of current trends and best practices in learning and development, including technology-based learning solutions.
  • Write technical documents such as Standard Operating Procedures (SOPs), policies, training manuals, and instructional guides.
  • Basic knowledge or experience with the principles and practices in the food service or hospitality industry.

Responsibilities

  • Lead strategy for Michigan Dining onboarding, trainings, and professional development programs.
  • Lead a team of learning and development professionals to design, develop, and deliver training programs for professional, union, and student employees.
  • Design and oversee competency learning frameworks aligned with organizational goals.
  • Collaborate with senior leaders to identify our needs and develop targeted learning solutions to improve.
  • Advance student employment programs that support engagement, learning, and leadership development.
  • Manage budgets and resources to ensure efficient delivery of learning and development projects.
  • Establish metrics and benchmarks to measure the effectiveness of learning and development programs.

FAQs

What is the application process for the Learning & Development Director position?

To apply, you need to submit a cover letter and resume as one file, due to system limitations. The cover letter should align your career aspirations and skills with the role.

What are the work modes for this position?

This position operates in a hybrid format, requiring onsite work for 3 days and remote work for 2 days each week, as coordinated with the supervisor.

What qualifications are required for the Learning & Development Director role?

A Bachelor's degree in a relevant field and 8+ years of training and development experience are required, along with knowledge of current trends in learning and development.

Is management experience necessary for this position?

No formal management experience is required, but experience in leading and developing staff through supervising, coaching, or performance management is preferred.

What benefits are offered to employees in this role?

Benefits include generous time off, a retirement plan with matching contributions, comprehensive health insurance options, life insurance, long-term disability coverage, and flexible spending accounts for healthcare and dependent care.

What type of training programs will the Learning & Development Director oversee?

The Director will oversee onboarding, professional development programs, and training for professional, union, and student employees.

How does Michigan Dining ensure compliance with regulatory requirements in training?

The Learning and Development Director is responsible for overseeing training sessions and ensuring compliance with applicable regulations.

What metrics are used to measure the effectiveness of the learning and development programs?

The Director will establish metrics and benchmarks to assess the impact and effectiveness of the training and development programs.

Will the role involve any budgeting responsibilities?

Yes, the Learning and Development Director will manage budgets and resources to ensure efficient delivery of learning and development projects.

How long will job openings be posted?

Job openings are posted for a minimum of seven calendar days, and the review and selection process may begin as early as the eighth day after posting.

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University of Michigan

A world-renowned public institution, fostering excellence for all. #LeadersAndBest

Education
Industry
10,001+
Employees
1817
Founded Year

Mission & Purpose

The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.