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Learning from Deaths Admin Assistant

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Healthcare
  • Norwich

AI generated summary

  • You need strong IT skills, excellent communication, attention to detail, a proactive approach, confidentiality, and the ability to work independently or in a team, reflecting PRIDE values daily.
  • You will coordinate meetings, manage training, maintain records, prioritize tasks, escalate cases, and communicate findings to support the Learning from Deaths programme.

Requirements

  • strong IT skills
  • excellent communication
  • attention to detail
  • ability to work both independently and as part of a supportive team
  • proactive
  • approachable
  • uphold confidentiality
  • reflect PRIDE values every day

Responsibilities

  • In this vital role, you’ll coordinate SJR panel meetings, manage training, and maintain accurate records to support our Learning from Deaths programme. You’ll work closely with clinical teams, handle sensitive information, and use systems like InPhase and Microsoft Office daily. You’ll make key decisions such as prioritizing and scheduling meetings and training to meet service needs. Deciding when to escalate cases for further review. Determining the best way to communicate findings and actions to ensure lessons are shared and improvements are made.

FAQs

What is the primary role of the Learning from Deaths Admin Assistant?

The primary role is to coordinate key activities for the Learning from Deaths portfolio, supporting compassionate, high-quality healthcare by working closely with clinical leaders and governance teams.

What skills are essential for this position?

Essential skills include strong IT skills, excellent communication abilities, attention to detail, and the capacity to work both independently and collaboratively within a team.

What kind of meetings will the Admin Assistant be coordinating?

The Admin Assistant will coordinate SJR panel meetings as part of the Learning from Deaths programme.

Is experience with specific software required for this role?

Yes, experience with systems like InPhase and Microsoft Office is necessary for daily tasks.

What are the organization’s values that the candidate should embody?

The candidate should embody the PRIDE values: Proactive, Respectful, Inclusive, Dedicated, and Excellent.

What benefits are offered to employees at NNUH?

Benefits include flexible working hours, a fast track physiotherapy service, an excellent pension scheme, discounted gym memberships, and access to a range of salary sacrifice schemes, among others.

Who can I contact for more information about the position?

For more information, you can contact Joel Fiddy, Head of Clinical Business & Reporting, at Joel.fiddy@nnuh.nhs.uk or call 01603 286286 Ext: 7673.

Will the role involve handling sensitive information?

Yes, the role involves handling sensitive information, and maintaining confidentiality is crucial.

What opportunities for professional development does NNUH offer?

NNUH supports career development and offers various professional growth opportunities alongside flexible working arrangements.

What types of cases may require escalation for further review?

The Admin Assistant will decide when to escalate cases based on sensitivity, complexity, or potential implications for patient safety and quality improvement.

Norfolk and Norwich University Hospitals NHS Foundation Trust. #TeamNNUH

Science & Healthcare
Industry
5001-10,000
Employees
2001
Founded Year

Mission & Purpose

Norfolk and Norwich University Hospitals NHS Foundation Trust offers comprehensive healthcare services across Norfolk and Norwich. Their mission is to deliver exceptional, patient-focused care and to advance health through innovation and research. They aim to provide high-quality medical treatment, support community health, and continually improve their services to meet the needs of patients and their families.