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Logistics Technician

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Microsoft

Aug 23, 2024

Applications are closed

  • Job
    Full-time
    Entry & Junior Level
  • Logistics
    Data
  • Amsterdam

Requirements

  • - High School Diploma AND 6 months experience or an internship in inventory management, retail, warehouse management, or a related field OR equivalent experience.
  • - Ability to meet Microsoft, customer and/or government security screening requirements.
  • - Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
  • - 1+ years’ experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation OR equivalent experience.

Responsibilities

  • - Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations under the guidance of more experienced Data Center colleagues.
  • - Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices. This includes information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to RMA warranty process.
  • - Develop working knowledge of stock control and inventory management practices and procedures.
  • - Ensure accurate documentation of incoming and outgoing deliveries as well as records.
  • - Become familiar with guidelines set by Microsoft contractual agreements with suppliers and maintain a strong customer focus.
  • - Perform cycle audits and data corrections to ensure all inventory controls are met.
  • - Help to reconcile and report inventory discrepancies.
  • - Ensure detailed physical inventory tracking and staging.
  • - Under the supervision of more experienced Data Center colleagues, destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies.
  • - Comply with all security and data management policies.
  • - Embody our culture and values.

FAQs

What is the role of a Logistics Technician at Microsoft?

The Logistics Technician, or Microsoft Data Center Inventory & Asset Technician (DIAT), is responsible for performing cycle audits, managing incoming and outgoing deliveries, coordinating security for third-party vendors, and documenting inventory movements.

What are the primary responsibilities of this position?

The primary responsibilities include performing assigned tasks under guidance, coordinating warranty claims, ensuring accurate documentation of deliveries, conducting cycle audits, tracking inventory, and complying with security and data management policies.

What qualifications are required for this position?

A high school diploma and 6 months of experience or an internship in inventory management, retail, warehouse management, or a related field are required. Equivalent experience may also be considered.

Is there a security background check for this position?

Yes, candidates must pass the Microsoft Cloud background check upon hiring and every two years thereafter, in accordance with security screening requirements.

What additional experience is preferred for applicants?

Preferred qualifications include 1+ years of experience in warehouse/supply chain within an IT environment, along with the ability to operate heavy-load movement equipment.

What is the work environment like at Microsoft for this role?

The work environment at Microsoft emphasizes collaboration, professional development, and inclusivity, fostering a culture that supports environmental sustainability and employee growth.

Does Microsoft offer training for this role?

Yes, Microsoft provides training and development opportunities, including Career Rotation Programs, Diversity & Inclusion events, and support for professional certifications.

Is this position only for individuals with prior experience in logistics?

While having logistics experience is beneficial, candidates with experience in related fields such as inventory management or warehouse management may also qualify for this position.

Are there opportunities for career advancement in this role?

Yes, this position allows employees to build knowledge in inventory management and warranty processes, potentially advancing their careers within Microsoft’s Cloud Operations & Innovation team.

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Microsoft

Technology
Industry
10,001+
Employees
1975
Founded Year

Mission & Purpose

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. When we show up, we achieve more together. Microsoft operates in 190 countries and is made up of more than 220,000 passionate employees worldwide.