FAQs
What is the job title for this position?
The job title is Medical Administrative Officer.
Where is the job located?
The job is located at Byard's Leap, East Midlands (England), NG34 8HB.
What is the duration of the appointment?
This is a Fixed-term Appointment that will last for 23 months.
What are the working hours for this role?
The position is advertised at 37 hours per week.
What are the key responsibilities of the Medical Administrative Officer?
Key responsibilities include responding to enquiries, assisting with clinic reception duties, processing medical documentation, and maintaining medical records.
What skills are required for this role?
Required skills include strong administrative and organisational skills, discretion in handling sensitive information, excellent communication skills, proficiency with electronic record systems, and attention to detail.
Is a probation period required for new recruits?
Yes, external recruits who are new to the Civil Service will be subject to a six-month probation period.
Are there any specific governance and compliance requirements for this position?
Yes, the role requires upholding medical confidentiality, adhering to Health & Safety regulations, and promoting equality and diversity.
Does the position offer a pension scheme?
Yes, the Ministry of Defence contributes towards a Civil Service Defined Benefit Pension scheme.
Will expenses for travel to interviews be reimbursed?
No, expenses incurred for travel to interviews will not be reimbursed.
What is the salary for the Medical Administrative Officer role?
The salary for this position is £27,866.
Is there flexibility for home working?
Yes, some roles may offer a combination of office and home working, subject to business needs.
Who can I contact for more information about the role?
For more information, you can contact Wg Cdr Daniel Ashdown at Dan.Ashdown407@mod.gov.uk.
What measures are in place to ensure a safe working environment related to smoking?
The Ministry of Defence has a Smoke-Free Working Environment policy that prohibits smoking and the use of all tobacco products within its working environment.
Are there any nationality requirements for applying to this role?
Yes, applicants must be UK nationals, nationals of the Republic of Ireland, Commonwealth countries with the right to work in the UK, EU nationals with settled status, and some other specified groups.
Will I need to declare outside interests if I am successful in the interview?
Yes, successful candidates must declare any outside interests before a formal offer of employment is made.
Are there any training or development opportunities available in this role?
Yes, learning and development tailored to your role are provided as part of the job.
What is the policy regarding unacceptable behaviors in the workplace?
The Ministry of Defence has a zero-tolerance approach to unacceptable behaviours, including bullying and harassment.

