Medical Secretary-Orthopaedics

NHS Scotland

Nov 6, 2024

Applications are closed

Job
Full-time
Junior, Mid & Senior Level
People, HR & Administration
Healthcare
Glasgow, +1

Requirements

A sound understanding of Board/Departmental policies and procedures is necessary together with excellent communication skills to ensure that the required information is passed on accurately and timeously.
Experience with NHS systems is essential including Trak and Clinical Portal.
Waiting list experience is desirable.
Is responsible for prioritising and scheduling their own workload to ensure compliance with NHS Greater Glasgow and Clyde, and Scottish Government targets.
Is required to assist in organising and prioritising the Consultant(s) administrative workload to aid effective forward planning e.g. notification of cancelled/reduced clinical sessions due to annual leave/study leave; thereby ensuring efficient use of resources.
Must be aware of their level of responsibility and actions and as such take ownership of their post.
Must ensure that they undertake all statutory/mandatory training and, in conjunction with the Line Manager, develop their training as required by their own objectives and those of the service.

Responsibilities

To provide a comprehensive secretarial and administrative service to a Consultant(s) and their team(s).
To act as a focal point for the provision of help and advice to staff members, patients and professionals in relation to service enquiries and co-ordinate the patient’s pathway.
The role is extremely specialised and diverse in providing medical secretarial support for the provision of inpatient and outpatient clinical care to patients.
The post holder is required to use a great deal of initiative and resource whilst exercising a high degree of confidentiality, diplomacy and tact.
Is responsible for prioritising and scheduling their own workload to ensure compliance with NHS Greater Glasgow and Clyde, and Scottish Government targets.
Is required to assist in organising and prioritising the Consultant(s) administrative workload to aid effective forward planning e.g. notification of cancelled/reduced clinical sessions due to annual leave/study leave; thereby ensuring efficient use of resources.
Must be aware of their level of responsibility and actions and as such take ownership of their post.
Must ensure that they undertake all statutory/mandatory training and, in conjunction with the Line Manager, develop their training as required by their own objectives and those of the service.

FAQs

What are the working hours for the Medical Secretary position?

The working hours are Monday to Friday, from 8am to 4pm or 3:30pm.

Is this position full-time or part-time?

This is a permanent full-time job.

What specific tasks will the Medical Secretary be responsible for?

The Medical Secretary will provide comprehensive secretarial and administrative services to a Consultant and their team, prioritizing and scheduling their workload, and coordinating the patient’s pathway.

Is experience with NHS systems required for this role?

Yes, experience with NHS systems, including Trak and Clinical Portal, is essential for this position.

Is prior experience with waiting lists necessary?

While waiting list experience is desirable, it is not mandatory for the role.

Who should I contact for informal inquiries regarding the position?

You can contact Angela McArthur, Service Improvement Manager, at 07971038134 for informal inquiries.

What is the organizational culture at NHS Greater Glasgow and Clyde?

NHS Greater Glasgow and Clyde promotes a culture of inclusion and encourages applications from all sections of the community, valuing a diverse workforce.

Will there be changes to the working week structure in the future?

Yes, NHS Scotland is reducing the full-time working week from 37.5 to 37 hours per week from 1 April 2024, with no change in pay.

Are there any confidentiality requirements for this role?

Yes, the role requires exercising a high degree of confidentiality, diplomacy, and tact while handling sensitive information.

What should candidates be aware of when filling out the application form?

Candidates must provide original and authentic responses, as the use of AI or third-party assistance is strongly discouraged and could lead to disqualification from the application process.

NHS Scotland

Science & Healthcare

Industry

10,001+

Employees

1948

Founded Year

Mission & Purpose

Their mission is to provide healthcare services that are accessible to all residents of Scotland, promoting health and wellbeing while delivering high-quality care. Their purpose encompasses delivering comprehensive healthcare services, from primary care to specialized treatments, with a focus on improving health outcomes and ensuring equitable access to healthcare for all Scottish residents. They also emphasize public health initiatives and disease prevention strategies to enhance the overall health of the population.