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Mortuary Assistant

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Healthcare
  • Glasgow

AI generated summary

  • You need HNC/SVQ level 3 or 3 Highers (C or above), good literacy, public experience, health & safety knowledge, strong communication, time management, manual handling skills, and a driving licence.
  • You will manage deceased arrivals, complete documentation, prepare bodies for viewing, assist staff, ensure confidentiality, and support bereaved relatives compassionately.

Requirements

  • Educated to HNC/ SVQ level 3 or a minimum of 3 Highers at grade C or above (or equivalent qualification)
  • Good literacy and numeracy skills
  • Experience of working with the public
  • Knowledge of Health & Safety policies and procedures
  • Knowledge of confidentiality and Data Protection policies
  • Excellent interpersonal and communication skills, including good verbal communication skills due to the requirement to liaise with bereaved relatives in a respectful and courteous manner
  • Good time management and organisational skills
  • Good physical skills due to the requirement for manual handling
  • Experience of working with the deceased
  • Good computer skills
  • A driving licence is also desirable due to the requirement to travel between sites

Responsibilities

  • Receive and release deceased brought into the mortuary from the wards or community, ensuring all identification protocols are followed and strictly adhered to.
  • Ensuring all relevant documentation is completed correctly, and all mortuary records are kept up to date, including an accurate record being maintained regarding valuables and property accompanying the deceased to the mortuary.
  • Ensuring any jewellery or property, removed from the deceased whilst in the mortuary before release to the funeral director, police, identified relative, is recorded in the ‘Patient‘s Property, Clothing, Cash and Valuables’ register.
  • Check that all statutory documentation e.g. consent forms, cremation forms, release forms have been completed correctly, and follow up any mistakes. Ensure all documents pertaining to foetal death are completed correctly.
  • Prepare deceased for viewing/identification by relatives, police etc. Prepare and present bodies for Clinical Staff completing cremation forms.
  • Provide assistance to Anatomical Pathology Technicians and Crime Scene Officers in examining, photographing and fingerprinting the deceased as instructed.
  • Ensure patient confidentiality and compliance with organisational Data Protection and security policies.
  • Help distressed and emotional relatives and staff by providing support and advice in a compassionate way when receiving and giving highly sensitive information.

FAQs

What are the working hours for the Mortuary Assistant position?

The role offers a rotational shift pattern, typically including 08:30-16:00 Monday to Friday, 12:00-20:00 Monday to Friday (currently 1:3), and Saturday from 09:00-13:00 (1:6).

Is there a requirement for previous experience in a similar role?

While previous experience working with the deceased is desirable, it is not essential. The role requires good literacy, numeracy skills, and experience of working with the public.

What qualifications are necessary for this position?

Applicants must be educated to HNC/SVQ level 3 or have a minimum of 3 Highers at grade C or above (or equivalent qualification).

Are there opportunities for career development in this role?

Yes, there are development opportunities including study bursaries, e-learning, and classroom-based courses available to enhance your professional growth.

Is this role full-time or part-time?

This position is a full-time role, with permanent contracts available for 36 hours per week.

What support is available for employees regarding mental health?

The NHS Greater Glasgow and Clyde offers a comprehensive Employee Assistance Programme, including confidential support and counselling services.

Are there any benefits included with this job?

Yes, benefits include a minimum of 27 days annual leave, a membership in the NHS Pension Scheme, enhanced pay for public holidays, and NHS discounts on a wide range of goods and services.

Is a driving license required for the role?

A driving license is desirable due to the requirement to travel between sites, but it is not mandatory.

Who can I contact for more information about the role?

You can contact Deborah Brown, Post Mortem Manager, at 0141 451 5815 or via email at Deborah.brown8@nhs.scot for an informal discussion about the role.

How should I submit my application?

Applications should be submitted through the provided application portal as soon as possible, as the position may close early due to high volume response.

Science & Healthcare
Industry
10,001+
Employees
1948
Founded Year

Mission & Purpose

Their mission is to provide healthcare services that are accessible to all residents of Scotland, promoting health and wellbeing while delivering high-quality care. Their purpose encompasses delivering comprehensive healthcare services, from primary care to specialized treatments, with a focus on improving health outcomes and ensuring equitable access to healthcare for all Scottish residents. They also emphasize public health initiatives and disease prevention strategies to enhance the overall health of the population.