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Neuropsychology Administrator

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University Hospitals Sussex NHS Foundation Trust

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Healthcare
  • Brighton & Hove
    Remote

AI generated summary

  • You must have strong time management, communication, and IT skills; work well independently and in a team, maintain confidentiality, and effectively manage patient information and workloads.
  • You will manage patient registrations, schedule appointments, maintain databases, support the Neuropsychology team, and ensure confidentiality while resolving queries efficiently.

Requirements

  • To utilise excellent time management, organisational and communication skills and an adaptable, flexible approach to produce work of a high standard within expected targets.
  • The administrator will not only need to be able to work alone and use their own initiative but also as part of an Multi-Disciplinary team (MDT) of administration, Nursing and medical colleagues across the Neurology division on all University Hospital Sussex sites.
  • The administrator must ensure patients are accurately registered and processed on the appropriate systems.
  • Request appointments for patients as required.
  • Follow office procedures and practices in allocated tasks, which may include using medical records systems, appointment scheduling and the use of medical terminology.
  • Good knowledge & appropriate use of computer-based systems to enter/retrieve patient information, schedule appointments, and maintain databases.
  • Organise and prioritise own workload to ensure all problems and queries are dealt with quickly and efficiently in a pleasant and courteous manner.
  • Work in close conjunction with the Neuropsychology Team to review working practices, identify and propose new improved ways of working and find solutions to problems.
  • Ensure confidentiality is always maintained and adherence to Caldicott and the Data Protection Act.
  • Full accurate records of relevant information are documented.

Responsibilities

  • The role of a Neuropsychology Administrator is to provide an efficient and high quality administration service for the Neuropsychology team.
  • To utilise excellent time management, organisational and communication skills and an adaptable, flexible approach to produce work of a high standard within expected targets.
  • The administrator will not only need to be able to work alone and use their own initiative but also as part of an Multi-Disciplinary team (MDT) of administration, Nursing and medical colleagues across the Neurology division on all University Hospital Sussex sites. It may therefore be necessary to ask the post holder to work on another site when the service demands this.
  • The administrator must ensure patients are accurately registered and processed on the appropriate systems.
  • Request appointments for patients as required.
  • Follow office procedures and practices in allocated tasks, which may include using medical records systems, appointment scheduling and the use of medical terminology.
  • Good knowledge & appropriate use of computer-based systems to enter/retrieve patient information, schedule appointments, and maintain databases. These include ICE, Panda, Careflow, Microsoft Office programmes.
  • Organise and prioritise own workload to ensure all problems and queries are dealt with quickly and efficiently in a pleasant and courteous manner.
  • Work in close conjunction with the Neuropsychology Team to review working practices, identify and propose new improved ways of working and find solutions to problems.
  • Ensure confidentiality is always maintained and adherence to Caldicott and the Data Protection Act. Full accurate records of relevant information are documented.

FAQs

What is the main responsibility of the Neuropsychology Administrator?

The main responsibility of the Neuropsychology Administrator is to provide an efficient and high-quality administration service for the Neuropsychology team, managing various tasks such as patient registration, appointment scheduling, and maintaining databases.

Is it necessary to work as part of a team in this role?

Yes, the administrator is required to work as part of a Multi-Disciplinary Team (MDT) alongside administration, nursing, and medical colleagues across the Neurology division.

Will the Neuropsychology Administrator need to work at different sites?

Yes, it may be necessary for the post holder to work at another site when service demands require it.

What skills are essential for the Neuropsychology Administrator?

Essential skills include excellent time management, organizational and communication skills, as well as an adaptable and flexible approach to work.

What computer systems should the Neuropsychology Administrator be familiar with?

The administrator should have a good knowledge of computer-based systems such as ICE, Panda, Careflow, and Microsoft Office programmes for entering/retrieving patient information and scheduling appointments.

How is patient confidentiality handled in this role?

The Neuropsychology Administrator must ensure that confidentiality is always maintained and adhere to the Caldicott principles and the Data Protection Act while documenting accurate records of relevant information.

What kind of working environment does UHSussex promote?

UHSussex promotes a diverse and inclusive working environment, emphasizing that diversity is their strength and encouraging creativity and innovation within the community.

Are there support networks available for new staff members?

Yes, there are staff networks available to help break down barriers, and a buddy system is offered to help new members settle in.

Can I reach out for more information about this job?

Yes, you can contact Sharon Beesley, the Operations Manager, via email at sharon.beesley@nhs.net or call at 07917 750103 or 01273 696955 Ext 64310 for further details or informal visits.

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University Hospitals Sussex NHS Foundation Trust

Science & Healthcare
Industry
10,001+
Employees
2021
Founded Year

Mission & Purpose

University Hospitals Sussex NHS Foundation Trust is one of the largest acute trusts in the UK and provides a wide range of clinical services to people in West Sussex, Brighton and Hove, and parts of East Sussex. Our seven hospitals host more than 1.5 million outpatient appointments, A&E visits and surgery cases every year and employ nearly 20,000 staff.