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Occupational Health System Support Officer

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Aneurin Bevan University Health Board

4d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • IT & Cybersecurity
    People, HR & Administration
  • Newport

AI generated summary

  • You need a Level 3 qualification, admin experience, IT proficiency, database skills, understanding of information governance, and strong communication abilities. Welsh skills and travel are desirable.
  • You will manage databases, analyze data, support service improvements, handle inquiries, and perform general administrative tasks, including reception duties.

Requirements

  • Level 3 qualification or equivalent demonstrable experience of administrative / office skills and knowledge
  • High level of IT proficiency, including Excel, Word, Outlook, Teams
  • Demonstrable experience of working with databases, including data input, validation and running searches or reports
  • Understanding of electronic information systems, data accuracy and digital workflows
  • Understanding of information governance and confidentiality when handling digital records
  • Ability to interpret and present data clearly
  • Experience using OPAS G2 or other Occupational Health Systems
  • Experience using ORACLE or other procurement systems
  • Experience producing KPI reports or data dashboards
  • Knowledge of NHS systems and digital tools
  • Significant administrative experience
  • Experience using software packages including Microsoft Office
  • Experience working with digital systems or databases
  • Ability to analyse, interpret and quality check service data, including information generated from CIVICA OPAS G2
  • Clear, effective communication skills, both written and verbal
  • Confident and courteous telephone manner, able to handle enquiries sensitively
  • Self-motivated, proactive and able to organise workload independently
  • Ability to build positive working relationships and collaborate effectively with staff at all levels
  • Strong attention to detail, with a commitment to high standards in data handling and administration
  • Welsh language skills are desirable levels 1 to 5 in understanding, speaking, reading and writing in Welsh
  • Ability to travel across the geographical region of the University Health Board during the working day

Responsibilities

  • The role includes database management, data analysis, service improvement tasks and supporting the delivery of a professional efficient and digitally focused Occupational Health Service.
  • A significant component of the role involves the use of the Occupational Health database (OPAS G2), electronic workflows and the production of reports, requiring strong IT capability and confidence using digital systems.
  • Facilitate support for service improvement, assist in creating new working methods, data collection together with administrative clerical support, responding to enquiries, telephone, electronic and verbal.
  • To undertake general Occupational Health administrative duties as required, this may include reception duties.

FAQs

Is this position open to applicants with protected characteristics?

Yes, we encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and those in the Armed Forces Community.

Can I apply in Welsh?

Yes, applicants are invited to apply in Welsh, and any application submitted in Welsh will not be treated less favourably than applications made in English.

Will I receive support for adjustments during the application process?

Yes, you can discuss any reasonable adjustments or support needed to participate fully in the application and selection process with the recruiting manager.

How will I be contacted if I am shortlisted for the position?

If shortlisted, you will be contacted via the email account you used to apply for this position, so please check your email regularly.

What are the main duties of the Occupational Health System Support Officer role?

The role includes database management, data analysis, service improvement tasks, and supporting the delivery of a professional, efficient, and digitally focused Occupational Health Service.

Is proficiency in Welsh required for this role?

The ability to speak Welsh is desirable, but Welsh and/or English speakers are equally welcome to apply.

What qualifications are needed for this position?

Essential criteria include a Level 3 qualification or equivalent experience in administrative/office skills, high IT proficiency, and experience working with databases.

Is there a smoking policy in place at the Health Board?

Yes, the Health Board grounds are required to be smoke-free by law, and smoking is not permitted anywhere on ABUHB sites.

How long is the duration of the contract for this position?

This is a fixed-term position for 14 months to cover the needs of the service.

Are there opportunities for professional development?

Yes, we offer extensive training and development opportunities, including in-house programs and potential qualifications.

Will my application be considered if internal redeployment fills the vacancy?

Yes, this vacancy may be withdrawn at any time if filled via the internal redeployment process.

Is there a requirement to travel for this job?

Yes, the ability to travel across the geographical region of the University Health Board during the working day is essential.

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Aneurin Bevan University Health Board

Science & Healthcare
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

Aneurin Bevan University Health Board was established on the 1st October 2009 and covers the areas of Blaenau Gwent, Caerphilly, Monmouthshire, Newport, Torfaen and South Powys. The Health Board employs over 14,000 staff, two thirds of whom are involved in direct patient care. There are more than 250 consultants in a total of over 1000 hospital and general practice doctors, 6,000 nurses, midwives, allied professionals and community workers