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Occupational Health System Support Officer - INTERNAL

  • Job
    Full-time
    Junior, Mid & Senior Level
  • IT & Cybersecurity
    People, HR & Administration
  • Newport

AI generated summary

  • You need a level 3 qualification, strong IT skills, database experience, knowledge of information governance, and effective communication. Experience with OPAS G2 and procurement systems is preferred.
  • You will manage databases, analyze data, support service improvements, handle inquiries, and perform general administrative duties, including using OPAS G2 and digital systems.

Requirements

  • Level 3 qualification or equivalent demonstrable experience of administrative / office skills and knowledge
  • High level of IT proficiency, including Excel, Word, Outlook, Teams
  • Demonstrable experience of working with databases, including data input, validation and running searches or reports
  • Understanding of electronic information systems, data accuracy and digital workflows
  • Understanding of information governance and confidentiality when handling digital records
  • Ability to interpret and present data clearly
  • Experience using OPAS G2 or other Occupational Health Systems
  • Experience using ORACLE or other procurement systems
  • Experience producing KPI reports or data dashboards
  • Knowledge of NHS systems and digital tools
  • Significant administrative experience
  • Experience using software packages including Microsoft Office
  • Experience working with digital systems or databases
  • Ability to analyse, interpret and quality check service data, including information generated from CIVICA OPAS G2
  • Clear, effective communication skills, both written and verbal
  • Confident and courteous telephone manner, able to handle enquiries sensitively
  • Self-motivated, proactive and able to organise workload independently
  • Ability to build positive working relationships and collaborate effectively with staff at all levels
  • Strong attention to detail, with a commitment to high standards in data handling and administration
  • Welsh language skills are desirable levels 1 to 5 in understanding, speaking, reading and writing in Welsh
  • Ability to travel across the geographical region of the University Health Board during the working day

Responsibilities

  • The role includes database management, data analysis, service improvement tasks and supporting the delivery of a professional efficient and digitally focused Occupational Health Service.
  • A significant component of the role involves the use of the Occupational Health database (OPAS G2), electronic workflows and the production of reports, requiring strong IT capability and confidence using digital systems.
  • Facilitate support for service improvement, assist in creating new working methods, data collection together with administrative clerical support, responding to enquiries, telephone, electronic and verbal.
  • To undertake general Occupational Health administrative duties as required, this may include reception duties.

FAQs

Who is eligible to apply for the Occupational Health System Support Officer position?

This position is only open to staff currently employed by Aneurin Bevan University Health Board.

What is the duration of the contract for this role?

The contract for this position is fixed-term for 14 months to cover the needs of the service.

What are the main duties of the Occupational Health System Support Officer?

The main duties include database management, data analysis, service improvement tasks, administrative support, and assisting with the Occupational Health database (OPAS G2).

Is knowledge of the Welsh language required for this position?

The ability to speak Welsh is desirable, but both Welsh and English speakers are equally welcome to apply.

What qualifications are required for this role?

A Level 3 qualification or equivalent demonstrable experience in administrative or office skills is essential.

What IT skills are necessary for the Occupational Health System Support Officer position?

A high level of IT proficiency, including Microsoft Excel, Word, Outlook, and Teams, is required for this role.

Are there opportunities for training and development with this position?

Yes, the organization offers extensive training and development opportunities, including paid mandatory training and recognized qualifications.

Is experience with databases required?

Yes, demonstrable experience of working with databases, data input, validation, and running searches or reports is essential.

How should applicants submit their applications?

Applications can be submitted in Welsh or English, and applicants should ensure they check their email accounts regularly for correspondence related to the recruitment process.

What support is available for applicants who need adjustments during the application process?

Applicants are encouraged to discuss any necessary adjustments directly with the hiring manager or contact the Aneurin Bevan University Health Board recruitment team for assistance.

Can I receive correspondence in a different format if needed?

Yes, if you require documents in a larger font or a different format (e.g., braille), you can contact the recruiting manager or the recruitment team.

What administrative experience is required for this position?

Significant administrative experience is essential for the Occupational Health System Support Officer role.

Are there any additional desirable criteria for applicants?

Yes, desirable criteria include experience using OPAS G2, ORACLE, producing KPI reports, and knowledge of NHS systems.

What flexibility does the Organization offer regarding working hours?

Aneurin Bevan University Health Board supports flexible working to help promote a healthy work-life balance.

Science & Healthcare
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

Aneurin Bevan University Health Board was established on the 1st October 2009 and covers the areas of Blaenau Gwent, Caerphilly, Monmouthshire, Newport, Torfaen and South Powys. The Health Board employs over 14,000 staff, two thirds of whom are involved in direct patient care. There are more than 250 consultants in a total of over 1000 hospital and general practice doctors, 6,000 nurses, midwives, allied professionals and community workers