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Operations Director

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TipTopJob

6d ago

  • Job
    Full-time
    Expert Level
  • Hospitality & Retail
    People, HR & Administration
  • London

AI generated summary

  • You must have senior operations experience in premium hospitality, strong P&L ownership, leadership skills, and the ability to drive change across multiple regions.
  • You will oversee hospitality sites, ensure performance consistency, support project openings, drive improvements, develop senior operators, and help shape the business direction during expansion.

Requirements

  • Proven senior operator from a premium, high:performing hospitality environment
  • Experience within refined, structured brands with strong standards and expectations
  • Commercially astute with a solid grasp of multi:site performance and P and L ownership
  • Detail:driven, with a natural ability to elevate standards and execution
  • Confident in challenging existing ways of working and driving meaningful change
  • Comfortable operating across multiple regions, including regular international travel
  • Strong leadership presence, able to influence at senior level and build credibility quickly
  • Ambitious and motivated by the opportunity to take on full operational responsibility over time

Responsibilities

  • Oversee a small but growing portfolio of premium hospitality sites across multiple regions
  • Provide senior leadership across key locations, ensuring consistency in delivery, standards and performance
  • Work closely with the existing leadership team, gradually transitioning into a more autonomous, strategic position
  • Support upcoming openings and projects, ensuring they land successfully and trade strongly
  • Drive performance improvements across the estate, identifying gaps and implementing change where needed
  • Lead and develop senior operators, creating accountability and raising overall capability
  • Play a key role in shaping the future direction of the business as it continues to expand

FAQs

What is the salary range for the Operations Director position?

The salary range for the Operations Director position is GBP 125,000 to GBP 150,000, plus incentives.

Is international travel required for this role?

Yes, this role requires regular international travel as part of overseeing multiple hospitality sites.

What type of hospitality experience is preferred for candidates?

Candidates should have proven senior operator experience from a premium, high-performing hospitality environment.

What leadership responsibilities will the Operations Director have?

The Operations Director will provide senior leadership across key locations, develop senior operators, and help elevate performance and standards.

Will the role involve overseeing new openings and projects?

Yes, the Operations Director will support upcoming openings and projects to ensure they land successfully and trade strongly.

Is the role primarily strategic or operational?

This role is initially operational but includes a clear pathway to transition into a more autonomous, strategic position over time.

What skills are essential for this position?

Essential skills include commercial acumen, detail orientation, strong leadership presence, and the ability to drive performance improvements and meaningful change.

How will the Operations Director influence the business?

The Operations Director will play a key role in shaping the future direction of the business as it continues to expand, leveraging their leadership and strategic insights.

What types of hospitality sites will be overseen?

The Operations Director will oversee a small but growing portfolio of premium hospitality sites located across multiple regions.

What characteristics should the ideal candidate possess?

The ideal candidate should be ambitious, motivated, detail-driven, and comfortable challenging existing processes while building credibility quickly with senior-level stakeholders.

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Marketing & Advertising
Industry
11-50
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2000
Founded Year

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