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OPERATIONS DIRECTOR : HOSPITALITY

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TipTopJob

Apr 29

Applications are closed

  • Job
    Full-time
    Expert Level
  • Hospitality & Retail
  • London

Requirements

  • Proven senior leadership experience within large:scale, multi:site hospitality operations
  • Strong track record of managing high:volume estates within a branded environment
  • Commercially astute, with the ability to drive performance at scale
  • Experienced in leading large teams across multiple regions
  • Comfortable operating at a senior level, with a strategic and hands:on approach
  • Passionate about delivering consistency, quality, and strong guest experiences

Responsibilities

  • Overseeing operations across a large, multi:site estate of up to 120 locations
  • Driving consistency, standards, and performance across all sites within a branded framework
  • Leading regional teams to deliver strong operational and financial results
  • Working closely with senior stakeholders to shape and execute the overall operational strategy
  • Supporting ongoing expansion, including new site openings and integration into the wider estate
  • Ensuring alignment between brand standards and day:to:day delivery across all locations

FAQs

What is the location for this Operations Director role?

The role is based in London with national travel required.

What is the salary range for this position?

The salary for this position is up to GBP 140,000 plus incentives.

What type of business does this role operate within?

This role is within a large-scale hospitality business that operates a well-established branded estate across the UK.

How many locations will the Operations Director oversee?

The Operations Director will oversee operations across a large, multi-site estate of up to 120 locations.

What are the main responsibilities of the Operations Director?

Main responsibilities include overseeing operations, driving consistency and performance, leading regional teams, shaping operational strategy, supporting expansion, and ensuring brand standards are met across all locations.

What qualifications or experience is required for this role?

Candidates should have proven senior leadership experience within large-scale, multi-site hospitality operations and a strong track record of managing high-volume estates in a branded environment.

What is the expected leadership style for this role?

The Operations Director should be comfortable operating at a senior level with a strategic and hands-on approach, as well as be experienced in leading large teams across multiple regions.

Is a passion for guest experiences important for this role?

Yes, a passion for delivering consistency, quality, and strong guest experiences is essential for the success of the Operations Director.

Who can I contact for more information about the position?

For more information, you can contact Kate at the provided contact details.

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