FAQs
What are the working hours for the Outpatient Receptionist position?
The role is part-time with 19.73 hours per week, to be worked Wednesday to Friday. However, additional hours may be required regularly to cover staff absences in other areas within the department.
Is this role permanent or temporary?
This is a permanent part-time position.
Can I apply for this position if I require a visa to work in the UK?
No, this role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa, and NHS Highland is unable to provide a Certificate of Sponsorship.
How can I get in touch for informal enquiries about the role?
Informal enquiries can be made by contacting Isabel More, Medical Records Manager, at Tel: 01955 880371 or via email at Isabel.more@nhs.scot.
Do I need to upload a CV when applying for this position?
No, you should not upload a CV as it will not be used for shortlisting purposes.
How should I submit my application?
You should apply for this post by completing the application process on Jobtrain.
Are there specific internet browsers recommended for using Jobtrain?
Yes, it is recommended to use "Google Chrome" or "Microsoft Edge" when using Jobtrain.
What should I do if I encounter issues while completing my application on Jobtrain?
For issues with the application process, you can visit the Jobtrain Candidate Support Hub for advice and assistance.
What values does NHS Highland promote in the workplace?
NHS Highland promotes values of care and compassion, dignity and respect, openness, honesty and responsibility, quality and teamwork.
Will the working hours change starting from April 2024?
Yes, NHS Scotland will reduce the full-time working week from 37.5 to 37 hours, affecting all staff, including part-time roles, though this may take some time to fully implement in all service areas.

