FAQs
What is the primary role of the Pathology IT Administrator?
The primary role of the Pathology IT Administrator is to support and maintain the IT infrastructure within Black Country Pathology Services, ensuring the day-to-day operation of pathology IT systems, including troubleshooting, user account management, and helpdesk support.
Who does the Pathology IT Administrator report to?
The Pathology IT Administrator reports to the Pathology IT Service Lead.
What types of tasks are included in the day-to-day responsibilities of this role?
Daily responsibilities include system integration, investigating IT system malfunctions, providing user account management, maintaining the pathology customer relationship management application, and offering first-line helpdesk support.
Is collaboration with other teams required for this position?
Yes, close collaboration with internal teams and external suppliers is essential to ensure seamless system upgrades, data integrity, and compliance with Trust policies.
What skills are essential for the Pathology IT Administrator role?
Essential skills include flexibility, strong analytical abilities, and the ability to communicate complex technical information to diverse stakeholders effectively.
What are some specific outcomes expected from this role?
Expected outcomes include effective performance monitoring, successful training delivery, and the development and adherence to IT policies and procedures within the pathology services.
Can I arrange an informal visit to learn more about the role?
Yes, you can arrange an informal visit. For further details, you can contact Tobi Alabi, the Pathology IT Service Lead.
What is the overall environment and culture of the Trust?
The Royal Wolverhampton NHS Trust is a supportive working environment that values diversity and is committed to flexible working arrangements to suit the needs of employees.
Has the Trust received any awards or recognitions?
Yes, the Trust has been rated as "Good" by CQC and has achieved various awards, including The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
Are there opportunities for flexible working in this role?
Yes, the Trust is committed to creating flexible working arrangements and will consider all requests from applicants who wish to work flexibly.