Logo of Huzzle

Home

Matches

Explore

Manage

Patient Flow Coordinator

image

Torbay and South Devon NHS Foundation Trust

6d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Healthcare

AI generated summary

  • You must be enthusiastic, detail-oriented, and capable of excellent communication. Flexibility for various shifts, including weekends and holidays, is essential. 20.5 hours per week.
  • You will ensure smooth patient flow from the Emergency Department, coordinate bed availability, facilitate timely transfers and discharges, and communicate effectively with the healthcare team.

Requirements

  • An exciting opportunity has arisen across the Emergency Floor for a patient flow co-ordinator.
  • We are looking for an enthusiastic patient flow co-ordinator to join the Emergency Floor.
  • You will provide 24/7 admin support to the Nurse in Charge and Clinical Team to focus on the flow of patients throughout the Emergency Department.
  • You will be joining a motivated, dynamic team that operates 365 days a year providing patient flow co-ordinator cover 24 hours a day.
  • This includes weekends, bank holidays and Christmas/New year cover.
  • Shift patterns can be flexible, we have a variety of shifts available.
  • The ideal candidate will demonstrate excellent communication skills and the ability to deliver a friendly, professional service.
  • Accuracy and attention to detail are vital in this role, together with the ability to multi-task in a busy environment.
  • Working 20.5 hours per week.

Responsibilities

  • You will work closely with the Nurse in Charge (NIC) to ensure a smooth flow of patients out of the Emergency Department.
  • Review the number of referrals/admits to other Wards and from the ambulance service (SWASFT), anticipate and escalate any issues that would cause delays in receiving patients.
  • Link with wards to confirm availability of beds noted by site management.
  • Work with the ED nursing team to ensure the transfer and/or discharge of patients occurs in a timely manner.
  • Provide clear and concise communication to the nurse in charge, silver doctor, operational team and nursing staff, using tact and diplomacy to encourage effective working across the team and with colleagues.
  • Support members of the multi-disciplinary team with patient discharge arrangements e.g. booking transport, liaising with Operational Support Workers, arranging porters.

FAQs

What is the role of a Patient Flow Coordinator?

The Patient Flow Coordinator provides 24/7 administrative support to the Nurse in Charge and Clinical Team, focusing on ensuring a smooth flow of patients throughout the Emergency Department.

What are the working hours for this position?

The role requires working 20.5 hours per week with flexible shift patterns, including weekends, bank holidays, and Christmas/New Year cover.

Who should I contact for more information about the position?

You can contact Emily Williams or Chantelle Adkins, the Emergency Department Team Leaders, at 01803 656109 or email tsdft.edadmin-staffing@nhs.net.

What skills are required for the Patient Flow Coordinator role?

Excellent communication skills, attention to detail, the ability to multi-task in a busy environment, and a friendly, professional demeanor are vital for this role.

Will I need to work on holidays?

Yes, the position involves providing coverage 365 days a year, including weekends, bank holidays, and holidays like Christmas and New Year.

What kind of team will I be working with?

You will be joining a motivated and dynamic team that collaborates closely to maintain excellent patient care and customer service across the Emergency Floor.

What does the Patient Flow Coordinator do in relation to patient transfers and discharges?

The Coordinator works with the ED nursing team to ensure timely transfers and discharges of patients, supports discharge arrangements, and liaises with various stakeholders for smooth operations.

Are there opportunities for informal visits before applying?

Yes, you can arrange informal visits by contacting the Emergency Department Team Leaders for more information.

image

Torbay and South Devon NHS Foundation Trust

Better health and care for all

Science & Healthcare
Industry
5001-10,000
Employees
1948
Founded Year

Mission & Purpose

Torbay and South Devon NHS Foundation Trust is a healthcare organisation in the UK that provides a wide range of medical and community services. This includes hospital care, community health services, adult social care, and mental health support across Torbay and South Devon. The Trust's mission is to deliver high-quality, compassionate care, ensuring patients and their families receive seamless, integrated support. Their purpose is to improve the health and well-being of the local community by offering personalised, patient-centred care.