Logo of Huzzle

Home

Matches

Explore

Manage

Product Manager

image

River Island

Nov 13, 2024

Applications are closed

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Product
  • Sheffield

Requirements

  • What We Are Looking For...
  • Job Purpose
  • As a Product Manager, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Store Leader to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams.
  • Key Accountabilities
  • Deliver great product placement and wow wearable outfits.
  • Consistently deliver strong visual standards with the customer journey at the forefront of every decision.
  • Confidently duty manage in all areas of the store operation including service, people and operations.
  • Empower the team within store to deliver for the customer by always putting customer experience at the centre of decision making.
  • Full understanding of commercial tools and how to use to drive actions to support store performance.
  • Support the Store Leader to deliver on store KPIs, including sales, stockloss, payroll, conversion, voice of customer, RFID, and people KPIs.
  • Support the management of store operations, including compliance with health & safety standards.
  • Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution.

Responsibilities

  • Deliver great product placement and wow wearable outfits.
  • Consistently deliver strong visual standards with the customer journey at the forefront of every decision.
  • Confidently duty manage in all areas of the store operation including service, people and operations.
  • Empower the team within store to deliver for the customer by always putting customer experience at the centre of decision making.
  • Full understanding of commercial tools and how to use to drive actions to support store performance.
  • Support the Store Leader to deliver on store KPIs, including sales, stockloss, payroll, conversion, voice of customer, RFID, and people KPIs.
  • Support the management of store operations, including compliance with health & safety standards.
  • Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution.

FAQs

What is the primary role of a Product Manager at River Island?

The primary role of a Product Manager at River Island is to lead, inspire, and empower the store team to deliver an exceptional customer journey, ensure high visual standards, and support the Store Leader in achieving store KPIs and operational excellence.

What kind of team environment can I expect at River Island?

River Island fosters a diverse and collaborative team environment where Islanders are bright, talented individuals who love working together and are proud of their contributions.

What are the key responsibilities of the Product Manager?

Key responsibilities include delivering great product placement, maintaining strong visual standards, managing store operations, empowering the team, supporting the Store Leader on KPIs, and ensuring compliance with health and safety standards.

Is there an employee discount program available?

Yes, there is a generous 50% staff discount and a uniform allowance for employees to enjoy the latest products.

How does River Island support the well-being of its employees?

River Island supports employee well-being through initiatives like the Kindness Cupboards for basic food and hygiene products, as well as partnerships with the Retail Trust for dedicated support.

What opportunities for career progression does River Island offer?

River Island focuses on progression throughout both retail and head office roles, providing support for skill development through on-the-job training and qualifications.

What benefits can employees expect related to family support?

Employees can expect enhanced maternity, paternity, adoption, and fertility treatment support through the Family Hub program, accommodating various family setups.

Are there holiday benefits for employees?

Yes, employees receive 28 days (UK) or 30 days (ROI) of paid holiday, which includes Bank Holidays, with the option to buy additional holiday if needed.

How does River Island approach employee safety and safeguarding?

River Island is committed to the safeguarding of all employees and fulfills its obligations under the Prevent duty to promote British Values, including equality and mutual respect.

Does River Island accept flexible working requests?

Yes, River Island considers flexible working requests for all roles unless operational requirements prevent otherwise.

image

River Island

This is life on the Island

Retail & Consumer Goods
Industry
5001-10,000
Employees

Mission & Purpose

Family owned from day one, we’ve been a big part of life on the UK high street for over 70 years. Today, still guided by shared values and a clear focus on our customers, we’re one of the strongest and most successful fashion brands around. And we’re changing like never before – exploring new ways to connect with our customers in person and online. And our talented Islanders are thinking differently about everything from products and stores to wellbeing and sustainability. The result is an energising culture you’ll love, work that’ll stretch you, a career you can build and a brand you’ll be proud to belong to. This is life on the island. Come and be part of it.