FAQs
What is the main focus of the Program Manager role at eBay?
The main focus of the Program Manager role at eBay is to lead the growth and adoption of the Simple Delivery shipping program by identifying and removing barriers to seller adoption and implementing go-to-market strategies for new program services and features.
What qualifications are required for this position?
The position requires 5+ years of experience in program management, business strategy, growth, product, marketplace operations, or a related field.
Is shipping experience necessary for this role?
Shipping experience is helpful but not required for this role.
What skills are essential for a candidate applying for this role?
Essential skills include strong analytical and critical thinking abilities, effective stakeholder management, communication and organizational skills, and the capability to manage complex, cross-functional initiatives.
What kind of team will I be working with as a Program Manager at eBay?
You will be working with a team of passionate thinkers, innovators, and dreamers, collaborating cross-functionally with teams in Product, Engineering, Operations, and Go-to-Market to execute initiatives and improve experiences for sellers and buyers.
How does eBay approach diversity and inclusion in its hiring process?
eBay is an equal opportunity employer and ensures that all qualified applicants receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability, or other legally protected status.
What will be my primary responsibilities in this role?
Your primary responsibilities will include developing strategies for program adoption, identifying growth levers, using data to improve customer journeys, designing onboarding and education programs, and collaborating with various cross-functional teams to enhance the shipping experience.
How does eBay support employees with disabilities?
eBay provides accommodations for applicants and employees with disabilities and encourages individuals to contact them for accommodation requests to ensure accessibility during the hiring process.
Will I be expected to work independently in this role?
Yes, the role involves being self-driven, enjoying problem-solving, and thriving on cross-functional collaboration, which entails working both independently and with teams to achieve objectives.