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Programme Project Manager

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Torbay and South Devon NHS Foundation Trust

2mo ago

  • Job
    Full-time
    Senior Level
  • Business, Operations & Strategy

AI generated summary

  • You must track and monitor project progress, manage stakeholder inquiries, ensure accountability, implement best practices, and report to executive leadership with timely updates.
  • You will drive, monitor, and report on Adult Social Services projects, ensuring delivery against targets while facilitating improvements and managing stakeholder accountability.

Requirements

  • Driving, support and facilitate, monitor and analyse the progress of projects to ensure the continuous improvement of Adult Social Services' efficiency and effectiveness.
  • Be responsible for the tracking and monitoring a portfolio of projects and to produce update reports for the Executive Team.
  • Deal with complex enquiries from a variety of stakeholders.
  • Provide timely and accurate information.
  • Secure commitment from others to deliver agreed work to defined timescales, using tact, persuasion and negotiation skills.
  • It will also be necessary to hold project teams and leads to account, and to escalate issues to the Deputy Director or Divisional Director of Adult Social Services.
  • The PMO designs the architecture and tools, and supports and guides the projects with project definition, planning, financials and KPIs.
  • Ensures the monitoring of projects and the correct escalation procedures are in place for any failing projects.
  • Ensures the process defines the framework that supports the CIP by implementing best practice including:
  • An Executive Director Sponsor for each project;
  • A lead person and timescales for each component of the project;
  • Robust set of early warning indicators to identify clinical risk which will be reported on;
  • Risk rating likelihood of achievement and impact on quality;
  • Structured Quality Impact Assessment (QIA) of each scheme, where appropriate.
  • It is considered best practice in any organisation, which is financially challenged, to have an independent PMO, which can access and report directly to Executive Directors.

Responsibilities

  • You will deliver PMO activities to support the development and achievement of the Trust’s annual Cost Improvement Programme (CIP) for Adult Social Services.
  • Driving, support and facilitate, monitor and analyse the progress of projects to ensure the continuous improvement of Adult Social Services' efficiency and effectiveness.
  • You will be assigned a portfolio of Adult Social Services Projects, for which they will be responsible for developing, planning, tracking, monitoring and maintaining performance in line with trajectories.
  • Work in partnership with groups or individuals to support and drive the development and delivery of the Trust’s annual Cost Improvement Programme (CIP).
  • Support, drive, plan, facilitate and monitor progress of projects, liaise with key stakeholders, hold to account project teams on progression, to provide an up to date view on the performance and progress of projects against annual targets.
  • Be responsible for the tracking and monitoring a portfolio of projects and to produce update reports for the Executive Team.
  • The post holder will support the planning and implementation of performance improvement, and promote quality and equality improvement, whilst ensuring business continuity of service.
  • The post holder will act as the catalyst for the implementation of project plans, while being the intermediary between Project Managers, Operational Managers and the PMO, providing assurance on the progress and development of plans.
  • Play a key role in motivating Project Team Leadership to ensure that deadlines are met.
  • Deal with complex enquiries from a variety of stakeholders. Provide timely and accurate information. Secure commitment from others to deliver agreed work to defined timescales, using tact, persuasion and negotiation skills. It will also be necessary to hold project teams and leads to account, and to escalate issues to the Deputy Director or Divisional Director of Adult Social Services.
  • The PMO is the mechanism by which the Trust will ensure that the entire Executive Team is held accountable for delivery.
  • The PMO designs the architecture and tools, and supports and guides the projects with project definition, planning, financials and KPIs. It also ‘governs’ through gathering evidence and RAG rating progress, facilitates the governance process and creates overall reporting mechanisms.
  • All CIP Projects are managed through to completion using a similar process and governance procedure that ensures the process used in the organisation is based on best practice.
  • Ensures the monitoring of projects and the correct escalation procedures are in place for any failing projects.
  • Ensures the process defines the framework that supports the CIP by implementing best practice including:
  • An Executive Director Sponsor for each project;
  • A lead person and timescales for each component of the project;
  • Robust set of early warning indicators to identify clinical risk which will be reported on;
  • Risk rating likelihood of achievement and impact on quality;
  • Structured Quality Impact Assessment (QIA) of each scheme, where appropriate;
  • It is considered best practice in any organisation, which is financially challenged, to have an independent PMO, which can access and report directly to Executive Directors.

FAQs

What is the primary responsibility of the Programme Project Manager?

The primary responsibility is to deliver PMO activities to support the development and achievement of the Trust’s annual Cost Improvement Programme (CIP) for Adult Social Services.

Who will the Programme Project Manager be working in partnership with?

The Programme Project Manager will work in partnership with groups or individuals to support and drive the development and delivery of the Trust’s annual Cost Improvement Programme (CIP).

What type of projects will the post holder be responsible for?

The post holder will be assigned a portfolio of Adult Social Services Projects, which involve developing, planning, tracking, monitoring, and maintaining performance in line with set trajectories.

What skills are required for effective stakeholder engagement?

The role requires tact, persuasion, and negotiation skills to secure commitment from stakeholders and to provide timely and accurate information.

How will the Programme Project Manager report on project performance?

The Programme Project Manager will produce update reports for the Executive Team, tracking and monitoring progress of their assigned portfolio of projects.

Is there an independent PMO in place?

Yes, it is considered best practice for financially challenged organizations to have an independent PMO that can access and report directly to Executive Directors.

What is the role of the PMO in the Trust?

The PMO designs the architecture and tools, supports and guides the projects with project definition, planning, financials, and KPIs, and governs the projects through evidence gathering and reporting mechanisms.

What indicators are used for monitoring project success?

A robust set of early warning indicators are established to identify clinical risk, which will be reported on as part of the monitoring process.

Who can be contacted for further details or informal visits?

For further details or informal visits, Sharon O'Reilly, Deputy Director of Adult Social Services, can be contacted via email at sharonoreilly@nhs.net or by telephone at 07919303192.

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Torbay and South Devon NHS Foundation Trust

Better health and care for all

Science & Healthcare
Industry
5001-10,000
Employees
1948
Founded Year

Mission & Purpose

Torbay and South Devon NHS Foundation Trust is a healthcare organisation in the UK that provides a wide range of medical and community services. This includes hospital care, community health services, adult social care, and mental health support across Torbay and South Devon. The Trust's mission is to deliver high-quality, compassionate care, ensuring patients and their families receive seamless, integrated support. Their purpose is to improve the health and well-being of the local community by offering personalised, patient-centred care.