Programme Support Officer

Aneurin Bevan University Health Board

Nov 19

Applications are closed

Job
Full-time
Junior Level

Requirements

Educated to degree level or equivalent demonstrable level of knowledge and experience.
Working knowledge and application of project and programme management methodologies (e.g., PRINCE 2).
Knowledge of databases, governance processes, and key performance indicators (KPIs).
Experience in using sensitive and confidential data.
Developed understanding and experience within the NHS/Public sector for 2 years or more.
Ability to work autonomously and take responsibility for a wide range of tasks.
Experience in a wide and in-depth range of administrative and business processes.
Working knowledge of Microsoft Office applications, for MS Word, Excel, Outlook, PowerPoint and other statistical packages.
Experience in writing reports based to evidence need, and propose solutions to meet that need.
Experience in partnership working across different organisations.
Working knowledge of other applications; Microsoft Office Visio, MS Project and collaboration tools for communication such as Teams/SharePoint.
Experience of establishing and maintaining complex office systems.
Experience of organising, facilitating and evaluating multi-agency events.
Experience of building relationships across organisational, professional and geographical boundaries.
Managing and maintaining documentation.
Minute taking and facilitating of meetings.
Ability to prioritise workload, meet deadlines, and work under pressure.
Excellent verbal, written and communication skills, with the ability to present complex information in a format suitable for a range of target audiences.
Excellent organisational, planning, and analytical skills.
Self-motivated and proactive.
Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.
Understanding of health and social care policy context.
Confident in providing, receiving and dealing with complex, sensitive or confidential information.
Ability to summarise research/documents and extract relevant data/information.
Innovative and solution-oriented, with strong problem-solving skills and the ability to manage uncertainty and work under pressure.
Excellent communication and presentation skills, effectively engaging with senior managers, clinicians, and diverse stakeholder groups.
Proven experience in organising, motivating, and working collaboratively with teams outside direct line management. A self-motivated team player with a keen interest in health, social care, and community outcomes.

Responsibilities

Driving Project Excellence: Take charge of organising, creating, and maintaining all programme and project documentation to ensure smooth delivery across the board.
Supporting Key Decision-Making: Analyse data, generate insightful reports, and present findings that empower stakeholders to make informed decisions.
Leading Operational Success: Work closely with your team to manage day-to-day tasks, ensuring projects stay on track and objectives are achieved on time. You’ll be the go-to person for keeping things running seamlessly.
Solving Challenges and Innovate: Work autonomously to manage tasks, proactively identify any issues, and alert the team, ensuring projects continue moving forward without disruption.
Financial Support: Assist with financial administration.

FAQs

What is the primary role of a Programme Support Officer?

The primary role of a Programme Support Officer is to support various projects and initiatives aimed at improving health and nutrition within the community, particularly for early years, women's health, and older persons' nutrition.

Is the ability to speak Welsh required for this position?

The ability to speak Welsh is desirable for this post, but English and/or Welsh speakers are equally welcome to apply.

What qualifications are necessary for this role?

Candidates should be educated to degree level or have equivalent demonstrable knowledge and experience, along with a working knowledge of project and programme management methodologies.

What types of experience are essential for this position?

Essential experiences include the ability to work autonomously, experience in administrative and business processes, proficiency in Microsoft Office applications, report writing, and partnership working across different organizations.

Are there any desirable criteria for candidates?

Yes, desirable criteria include knowledge of databases and governance processes, experience with sensitive data, and a developed understanding of the NHS or public sector for 2 years or more.

What skills are required for this job?

Required skills include managing documentation, minute taking, prioritizing workloads, excellent verbal and written communication, and organizational and analytical skills.

Is there a specific location for this job?

Yes, the team is based in Ty Gwent in Cwmbran and supports services across the whole of Gwent.

What support is offered for applicants with specific requirements?

The recruitment team is pleased to discuss any reasonable adjustments or support needed to enable participation in the application and selection process.

Will successful applicants receive correspondence via email?

Yes, successful applicants will receive all recruitment-related correspondence via the email account registered on the application form, so it's important to check that account regularly.

How does the organization support career development?

Aneurin Bevan University Health Board offers a fantastic benefits package, extensive training and development opportunities, paid mandatory training, and professional career pathways, including management development programs.

Aneurin Bevan University Health Board

Science & Healthcare

Industry

10,001+

Employees

2009

Founded Year

Mission & Purpose

Aneurin Bevan University Health Board was established on the 1st October 2009 and covers the areas of Blaenau Gwent, Caerphilly, Monmouthshire, Newport, Torfaen and South Powys. The Health Board employs over 14,000 staff, two thirds of whom are involved in direct patient care. There are more than 250 consultants in a total of over 1000 hospital and general practice doctors, 6,000 nurses, midwives, allied professionals and community workers