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PSW Coordinator Regular Full Time [IPH PSWC 1.00] AgeCare Parkhill

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AgeCare

Sep 24, 2024

  • Job
    Full-time
    Mid & Senior Level
  • People, HR & Administration
    Healthcare
  • Quick Apply

AI generated summary

  • You must be a PSW graduate with LTC experience, strong communication skills, computer literacy, knowledge of resident care, and a commitment to quality and ongoing learning.
  • You will oversee PSW operations, handle hiring and training, monitor care quality, lead meetings, address resident concerns, and promote safety and teamwork.

Requirements

  • Graduate of Personal Support Worker (PSW) Certificate/Diploma Program that meets the standards outlined in the Fixing Long Term Care Homes Act
  • Must have worked as a Personal Support Worker in Long Term Care
  • Knowledge of procedures and techniques involved in administering simple treatments and related bedside care to residents
  • Behavioural Support Ontario (BSO) certification and Imagen training is considered an asset
  • Strong computer literacy and typing skills, familiarity with programs such as Word, Excel, PCC, PPOC, Workday, UKG, Outlook is an asset
  • Must understand the basics of good sanitation and clean techniques, Knowledgeable with respect to the needs of geriatric residents
  • Must be mature with effective communication (both written and verbal) and interpersonal skills
  • Demonstrated commitment to quality care and services
  • Demonstrated problem solving and conflict resolution skills
  • Positive attitude and acts as a role model (leading by example)
  • Values ongoing learning and growth in the field
  • Able to provide constructive feedback and guidance
  • Ability to self-reflect, has good self-awareness
  • Ensure equipment is maintained in good working order

Responsibilities

  • Assumes full responsibility for the general day to day operations of the Personal Support Workers (PSWs)
  • Participates in the hiring, orientation, evaluation and corrective action of PSWs
  • Monitors the care and services provided to residents through direct supervision and formal and information audits, on all shifts
  • Promote improved practices through mentorship, coaching and education
  • Assists the Nursing Team in development and evaluation of personal care programs
  • Lead monthly PSW meetings
  • Perform audits as per schedule, analyze results and report analysis at monthly quality meetings
  • Assist in development and implementing corrective action plans
  • Promotes and respects the Resident Bill of Rights
  • Effectively communicates and interacts with residents, family members, visitors and volunteers in a courteous and professional manner
  • Responds to resident or family member concerns and ensures appropriate action is taken Via the Director of Care’s direction
  • Actively promotes, supports and assists in customer service programs
  • Acts as a role model and promotes collaboration and coordination of the interdisciplinary team
  • Understands and follows all health and safety policies and procedures

FAQs

What is the role of the PSW Coordinator at AgeCare Parkhill?

The PSW Coordinator is responsible for planning, organizing, directing, and coordinating resident personal care services, while promoting the best possible care by Personal Support Workers (PSWs) in accordance with AgeCare’s mission and values.

Who does the PSW Coordinator report to?

The PSW Coordinator reports to the Director of Care.

What are the day-to-day responsibilities of the PSW Coordinator?

The PSW Coordinator assumes full responsibility for the operations of PSWs, monitors care and services, participates in hiring and evaluations, leads PSW meetings, performs audits, and ensures effective communication with residents and their families.

What qualifications are required for the PSW Coordinator position?

Candidates must have graduated from a Personal Support Worker (PSW) Certificate/Diploma Program, have experience as a PSW in Long-Term Care, and possess knowledge of geriatric resident needs and basic sanitation techniques.

Is additional certification preferred for this position?

Yes, having a Behavioural Support Ontario (BSO) certification and Imagen training is considered an asset.

What skills are important for a PSW Coordinator?

Important skills include a commitment to quality care, problem-solving and conflict resolution abilities, effective communication, a positive attitude, and the ability to provide constructive feedback.

What software skills are preferred for this role?

Strong computer literacy and familiarity with programs such as Word, Excel, PCC, PPOC, Workday, UKG, and Outlook are considered assets.

How does AgeCare Parkhill promote a respectful working environment?

AgeCare Parkhill values Trust, Respect, Quality, and Teamwork, ensuring a respectful environment where the rights and responsibilities of all individuals are honored.

Is teamwork emphasized in this role?

Yes, the PSW Coordinator acts as a role model, promoting collaboration and coordination within the interdisciplinary team to enhance resident care.

What is the organization's commitment to ongoing learning?

AgeCare promotes ongoing learning and growth in the field, encouraging PSW Coordinators to value continuous development in their professional journey.

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AgeCare

Our mission is to provide the best quality of life experience for our residents with the support of families.

Science & Healthcare
Industry
5001-10,000
Employees
1998
Founded Year

Mission & Purpose

Since our inception in 1998, AgeCare has been dedicated to creating vibrant communities that celebrate and support aging with dignity, independence and community interaction for seniors. We offer our residents a safe and secure home-like atmosphere where they and their families can be assured peace of mind. Our communities are special places that include warm and welcoming facilities, professional and specialized care, friendly and courteous staff, and truly enjoyable dining experiences. Our goal is always to foster a community atmosphere where individuals are recognized, valued and celebrated for themselves. OUR VISION ~ Why We Exist To be the premier Communities of Care and Wellness.