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Quality Patient Safety Improvement Learning & Development Manager

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Aneurin Bevan University Health Board

1mo ago

  • Job
    Full-time
    Senior Level
  • Research & Development
    Healthcare

AI generated summary

  • You must have a Master’s or equivalent experience, strong understanding of PTR Regulations, project management qualifications, management level experience in NHS, and excellent relationship-building skills.
  • You will manage Quality Patient Safety processes, support staff at all levels, promote a culture of openness, and lead initiatives in Organizational Learning and Quality Improvement.

Requirements

  • * Educated to Masters Level or demonstrable knowledge gained through equivalent experience
  • * Demonstrate a very good understanding of the Putting Things Right Regulations in relation to Concerns (complaints and patient safety incidents), and risk management processes.
  • * Evidence of Continual professional development
  • * Qualification and/or extensive knowledge of managing PTR Redress cases, Legal Claims for Clinical Negligence and Personal Injury; Coroner Inquests; Medico-Legal issues
  • * Project Management qualification such as Prince 2 or Managing Successful Programmes (OCG) Professional management qualification and/or Clinical Qualification – CIPD
  • * Ability to influence, enthuse and motivate others
  • * Able to develop a sound knowledge of techniques for planning, monitoring and controlling projects & programmes
  • * Ability to manage staff effectively
  • * Ability to develop and maintain effective working relationships with multi-disciplinary teams
  • * The post holder will have experience working at a management level including operational management in a complex organisation within the NHS.
  • * Experience of delivering outcomes within tight timescales.
  • * Experience of working with highly complex information and using persuasive and effective negotiation skills in connection with this information.

Responsibilities

  • The post holder will be responsible for ensuring systems and processes are in place to support the management of Quality Patient Safety and Experience, promoting a culture of openness and honesty.
  • They will undertake delegated responsibilities and provide senior management support to staff at all levels in coordinating Quality Patient Safety which includes Organisational Learning, Quality Improvement (QI), Concerns/Complaints, and Patient Safety Incidents.
  • Excellent communication skills are essential, along with visible, dynamic, and inspirational leadership to support the delivery of safe and high-quality standards of care.

FAQs

What is the main purpose of the Quality Patient Safety Improvement Learning & Development Manager role?

The main purpose of this role is to ensure the highest standards of quality, patient safety, and experience within the Primary Care and Community Division of Aneurin Bevan University Health Board.

What qualifications are required for this position?

The essential qualification is being educated to Masters Level or possessing equivalent experience. Additionally, a very good understanding of the Putting Things Right Regulations and extensive knowledge of managing PTR Redress cases and medico-legal issues are required.

Is experience in the NHS necessary for this role?

Yes, the post holder must have experience working at a management level within a complex organisation, specifically within the NHS.

Is it necessary to speak Welsh for this position?

While the ability to speak Welsh is desirable, Welsh and/or English speakers are equally welcome to apply.

What kind of support will be available to the successful candidate?

The successful candidate will receive support from a Senior Leadership Team and will be offered a coach to aid in their role and ongoing professional development.

Are flexible working arrangements supported in this role?

Yes, Aneurin Bevan University Health Board supports flexible working arrangements to promote a healthy work-life balance.

What personal attributes are necessary for the Quality Patient Safety Improvement Learning & Development Manager?

Essential attributes include the ability to influence, motivate, and inspire others, as well as being able to develop effective working relationships with multi-disciplinary teams.

What experience is required in terms of project management?

While not mandatory, experience in managing projects effectively and delivering outcomes within tight timescales is essential for this role.

Will the job include managing patient safety incidents and concerns?

Yes, the role involves coordinating quality patient safety, including concerns, complaints, and patient safety incidents.

How can I apply for this position?

Interested applicants can apply through the specified application process mentioned in the job description; details should be directed to the recruitment team if adjustments or requests are needed.

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Aneurin Bevan University Health Board

Science & Healthcare
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

Aneurin Bevan University Health Board was established on the 1st October 2009 and covers the areas of Blaenau Gwent, Caerphilly, Monmouthshire, Newport, Torfaen and South Powys. The Health Board employs over 14,000 staff, two thirds of whom are involved in direct patient care. There are more than 250 consultants in a total of over 1000 hospital and general practice doctors, 6,000 nurses, midwives, allied professionals and community workers