You must be 18+, customer-focused, with strong communication, organizational, and IT skills. GCSE Maths and English A-C, office experience, and adaptability are essential; NHS experience is a plus.

You will provide clerical support, greet patients, check them in, book follow-up appointments, handle queries via phone/email/in-person, and maintain case notes for clinics.

Customer Relations

People, HR & Administration

Chesterfield Royal Hospital NHS Foundation Trust provides a wide range of acute and elective healthcare services to the people of Chesterfield and surrounding areas. Their mission is to deliver excellent, patient-centered care that improves health outcomes and quality of life. The Trust’s purpose is to ensure accessible, high-quality healthcare services that meet the needs of their community with compassion and professionalism.

Science & Healthcare

Chesterfield Royal Hospital NHS Foundation Trust

We have more than 4,500 colleagues providing exceptional patient care to 400k people in North Derbyshire. #TeamCRH

All applicants must be 18 years old or over. We are currently looking to appoint a Receptionist to work in the Den (this includes the Den Reception, Children's Hearing Services Reception and, when/if required, Nightingale ward and Neonatal Unit Receptions) within the Family Care Division. This role will involve work on weekends, and bank holidays. The successful candidate must be customer focused, with exceptional communication and interpersonal skills. Excellent organisational skills and an ability to work under pressure are essential requirements together with great attention to detail for ensuring data is recorded accurately onto the patient administration systems. To be successful in this role you will possess IT skills, GCSE Maths and English grade A-C (or equivalent) and have relevant office/secretarial experience. You must also be adaptable to meet the service needs. Knowledge of medical terminology, customer care and previous NHS experience are also desirable. The main emphasis of this role is to provide a comprehensive and courteous clerical and meet and great service to patients and their families; along with the multidisciplinary team working within Child Health. Duties will include checking in patients and booking follow up appointments. answering and actioning patient queries either via telephone/email/in person, and maintaining patient case notes as required for clinics. Please see Job Description for main duties of the job in attachments. Chesterfield Royal Hospital NHS Foundation Trust is a well performing Foundation Trust serving a population of around 441,000 across the Bolsover, Derbyshire Dales, North Amber Valley, High Peak and North East Derbyshire districts, with a workforce of around 5,000. We are committed to working with our partners in Health and Social Care to deliver long term financial sustainability and resilience in our performance to ensure we provide high quality services and excellent patient care. For further details / informal visits contact: Name: Erin Fielding Job title: Care Unit Administrator Email address: Erin.Fielding@nhs.net Telephone number: 01246 512507

All applicants must be 18 years old or over.We are currently looking to appoint a Receptionist to work in the Den (this includes the Den Reception, Children's Hearing Services Reception and, when/if required, Nightingale ward and Neonatal Unit Receptions) within the Family Care Division.This role will involve work on weekends, and bank holidays.The successful candidate must be customer focused, with exceptional communication and interpersonal skills.Excellent organisational skills and an ability to work under pressure are essential requirements together with great attention to detail for ensuring data is recorded accurately onto the patient administration systems.To be successful in this role you will possess IT skills, GCSE Maths and English grade A-C (or equivalent) and have relevant office/secretarial experience. You must also be adaptable to meet the service needs.Knowledge of medical terminology, customer care and previous NHS experience are also desirable.The main emphasis of this role is to provide a comprehensive andcourteous clerical and meet and great service to patients and their families; along with the multidisciplinary team working within Child Health.Duties will include checking in patients and booking follow up appointments. answering and actioning patient queries either via telephone/email/in person, and maintaining patient case notes as required for clinics.Please see Job Description for main duties of the job in attachments.Chesterfield Royal Hospital NHS Foundation Trust is a well performing Foundation Trust serving a population of around 441,000 across the Bolsover, Derbyshire Dales, North Amber Valley, High Peak and North East Derbyshire districts, with a workforce of around 5,000.We are committed to working with our partners in Health and Social Care to deliver long term financial sustainability and resilience in our performance to ensure we provide high quality services and excellent patient care.For further details / informal visits contact: Name: Erin Fielding Job title: Care Unit Administrator Email address: Erin.Fielding@nhs.net Telephone number: 01246 512507

Receptionist - Chesterfield Royal Hospital NHS Foundation Trust

&lt;strong&gt;All applicants must be 18 years old or over.&lt;br&gt;&lt;br&gt;&lt;/strong&gt;We are currently looking to appoint a Receptionist to work in the Den (this includes the Den Reception, Children's Hearing Services Reception and, when/if required, Nightingale ward and Neonatal Unit Receptions) within the Family Care Division.&lt;br&gt;&lt;br&gt;This role will involve work on weekends, and bank holidays.&lt;br&gt;&lt;br&gt;The successful candidate must be customer focused, with exceptional communication and interpersonal skills.&lt;br&gt;&lt;br&gt;Excellent organisational skills and an ability to work under pressure are essential requirements together with great attention to detail for ensuring data is recorded accurately onto the patient administration systems.&lt;br&gt;&lt;br&gt;To be successful in this role you will possess IT skills, GCSE Maths and English grade A-C (or equivalent) and have relevant office/secretarial experience. You must also be adaptable to meet the service needs.&lt;br&gt;&lt;br&gt;Knowledge of medical terminology, customer care and previous NHS experience are also desirable.&lt;br&gt;&lt;br&gt;The main emphasis of this role is to provide a comprehensive and&lt;br&gt;&lt;br&gt;courteous clerical and meet and great service to patients and their families; along with the multidisciplinary team working within Child Health.&lt;br&gt;&lt;br&gt;Duties will include checking in patients and booking follow up appointments. answering and actioning patient queries either via telephone/email/in person, and maintaining patient case notes as required for clinics.&lt;br&gt;&lt;br&gt;Please see Job Description for main duties of the job in attachments.&lt;br&gt;&lt;br&gt;Chesterfield Royal Hospital NHS Foundation Trust is a well performing Foundation Trust serving a population of around 441,000 across the Bolsover, Derbyshire Dales, North Amber Valley, High Peak and North East Derbyshire districts, with a workforce of around 5,000.&lt;br&gt;&lt;br&gt;We are committed to working with our partners in Health and Social Care to deliver long term financial sustainability and resilience in our performance to ensure we provide high quality services and excellent patient care.&lt;br&gt;&lt;br&gt;For further details / informal visits contact: Name: Erin Fielding Job title: Care Unit Administrator Email address: Erin.Fielding@nhs.net Telephone number: 01246 512507

Receptionist

Requirements

Responsibilities

FAQs

What is the minimum age requirement for applicants?

Where will the receptionist work?

Are weekend and bank holiday shifts required?

What skills are essential for this role?

What educational qualifications are needed for this position?

Is previous experience in an office or secretarial role required?

Are there any desirable qualifications or experiences?

What are the main duties of the receptionist?

Who can I contact for further details or informal visits?

What organization is offering this position?

Chesterfield Royal Hospital NHS Foundation Trust

Mission & Purpose