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Receptionist

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Greater Manchester Mental Health NHS Foundation Trust

1mo ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Facilities Management

AI generated summary

  • You must greet visitors professionally, manage sign-ins, handle emails, prepare meeting rooms, check AV equipment, and coordinate with the Logistics Team for room setups.
  • You will greet visitors, manage sign-ins, handle emails, prepare meeting rooms, and coordinate with staff and logistics for smooth operations.

Requirements

  • To act as first point of contact for the building, determining business needs and assisting all visitors with a welcoming, courteous, professional, friendly and helpful attitude at all times.
  • Ensure all visitors sign in and out of the building and are provided with relevant identification where required.
  • Contacting staff when appropriate to announce/advise visitor arrival.
  • To ensure all reception duties and processes are carried out in a timely and accurate manner.
  • To ensure all emails received in the ‘generic reception email’ account are responded to and any requests/queries are dealt with.
  • Ensuring the meeting rooms are in a suitable state prior to commencement of the meeting and the audio-visual (AV) equipment is switched on and working.
  • Liaise with Logistic Team to ensure room layouts are correct & partitions opened/closed if required.

Responsibilities

  • To act as first point of contact for the building, determining business needs and assisting all visitors with a welcoming, courteous, professional, friendly and helpful attitude at all times.
  • Ensure all visitors sign in and out of the building and are provided with relevant identification where required.
  • Contacting staff when appropriate to announce/advise visitor arrival.
  • To ensure all reception duties and processes are carried out in a timely and accurate manner.
  • To ensure all emails received in the ‘generic reception email’ account are responded to and any requests/queries are dealt with.
  • Ensuring the meeting rooms are in a suitable state prior to commencement of the meeting and the audio-visual (AV) equipment is switched on and working.
  • Liaise with Logistic Team to ensure room layouts are correct & partitions opened/closed if required.

FAQs

What are the primary responsibilities of the Receptionist role?

The primary responsibilities include acting as the first point of contact for visitors, ensuring all reception duties are carried out in a timely manner, responding to emails in the reception account, managing visitor sign-ins, and ensuring meeting rooms are prepared and equipped.

Is this role eligible for visa sponsorship?

No, this role is not eligible for sponsorship unless you meet the criteria for a temporary exemption from current changes to immigration rules.

What type of environment will I be working in?

You will be working in a fast-paced environment as part of the Capital, Estates and Facilities Directorate, interacting with various customers both internal and external to the Trust.

Will I receive training for this position?

Yes, full training will be provided to ensure you can cover for colleagues and deliver a comprehensive service effectively.

Who will I be working closely with in this role?

You will work closely with your colleagues in the Facilities Team, collaborating to provide a flexible and efficient service.

What skills are required for this position?

The position requires strong interpersonal skills, the ability to work proactively and accurately under pressure, and a welcoming, courteous, and professional demeanor.

What are the working hours for the Receptionist position?

The job description does not specify working hours; please reach out for clarification during your application process.

Can I visit the location or speak to someone for more information before applying?

Yes, you can contact Chris Williams, the Security & Support Services Manager, for further details or to arrange an informal visit.

Is experience in a similar role required for this position?

While specific prior experience is not mentioned, relevant experience in a reception or customer service role is typically beneficial.

How many locations does Greater Manchester Mental Health Foundation Trust operate from?

Greater Manchester Mental Health Foundation Trust operates from more than 122 locations.

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Greater Manchester Mental Health NHS Foundation Trust

We provide life-changing mental health and substance misuse recovery services.

Science & Healthcare
Industry
1001-5000
Employees
2017
Founded Year

Mission & Purpose

Greater Manchester Mental Health NHS Foundation Trust provides mental health services across Greater Manchester. Their mission is to deliver high-quality, compassionate mental health care that enhances the quality of life for individuals and their families. They focus on supporting mental wellbeing through comprehensive, patient-centered services and innovative treatments tailored to meet the needs of their diverse community.