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Restaurant Team Member (New Queensway Restaurant!)

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Pasta Evangelists

8d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • London

AI generated summary

  • You should have a passion for Italian cuisine, good communication skills, multitasking abilities, a positive attitude, and flexibility for various shifts. Experience in food service and knowledge of coffee, wine, or pasta is a plus!
  • You will welcome customers, take orders, prepare dishes, maintain cleanliness, ensure safety, manage supplies, support teammates, and contribute ideas in meetings for a positive dining experience.

Requirements

  • Experience in customer service or food service is a plus, but a passion for Italian cuisine is what truly matters.
  • Enthusiasm for learning about our menu and sharing that knowledge with customers.
  • Excellent communication and people skills.
  • Ability to thrive in a fast-paced environment and juggle multiple tasks with grace.
  • A positive attitude, reliability, and a strong sense of teamwork.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • Bonus point! Any experience in coffee, wine, and pasta would be advantageous, but it’s your zest for life that we are looking for.
  • … If you dream in pasta shapes, you're in the right place.

Responsibilities

  • Welcome each customer with genuine warmth and enthusiasm.
  • Help customers explore our menu, offering personalised recommendations and answering any questions with passion.
  • Handle orders swiftly and accurately, ensuring a smooth and enjoyable experience for every guest.
  • Create a positive dining atmosphere by being attentive and proactive in meeting customers' needs.
  • Be part of the magic in the kitchen, preparing pasta dishes that look as good as they taste.
  • Follow our treasured recipes and techniques to ensure every dish meets our high standards.
  • Keep your workspace clean, organised, and buzzing with energy.
  • Keep an eye on our ingredient supplies and let the shift manager know if we’re running low on anything essential.
  • Make sure the dining area is always inviting and immaculate.
  • Regularly clean and sanitise tables, chairs, and other surfaces to ensure a safe environment.
  • Follow all health and safety guidelines to keep both customers and colleagues safe.
  • Pitch in with cleaning tasks when needed.
  • Work closely with your teammates to ensure everything runs smoothly.
  • Take part in team meetings and training sessions, bringing your ideas and enthusiasm.
  • Support your colleagues, especially during busy times, and be willing to take on additional tasks as required.

FAQs

What are the working hours for the Restaurant Team Member role?

The restaurant is open Monday to Thursday from 11am to 11:30pm, Friday from 11:00am to 12:00am, and Sunday from 11:00am to 10:30pm.

Is previous experience in customer service required for this position?

Experience in customer service or food service is a plus, but the most important requirement is a passion for Italian cuisine.

Are there full-time and part-time positions available?

Yes, we have both full-time and part-time roles available for the Restaurant Team Member position.

What is the compensation for this role?

The compensation for the Restaurant Team Member position is £12.50 per hour.

Are there opportunities for career growth within the company?

Yes, as HGL Pasta is a growing business with plans for expansion, there will be opportunities for career growth and development.

Will I receive any benefits while working at this restaurant?

Yes, employees receive competitive salaries, 28 days holiday (inclusive of bank holidays), and complimentary staff food & drinks while on shift.

What qualities are you looking for in a candidate?

We are looking for candidates who are enthusiastic, have excellent communication skills, a positive attitude, and a strong sense of teamwork.

Is culinary experience necessary for this position?

While culinary experience is not required, any background in coffee, wine, or pasta would be advantageous. Your passion for life and Italian cuisine is what we value most.

Do team members need to fulfill cleaning or sanitation duties?

Yes, team members are responsible for keeping their workspace clean and organized, as well as regularly cleaning and sanitizing tables and other surfaces.

How do I apply for this position?

To apply for the Restaurant Team Member position, please submit your application through our official recruitment page or contact us directly.

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Pasta Evangelists

The UK's original fresh pasta company 🍝 Recipe kits, takeaway, pasta making classes & more...

Retail & Consumer Goods
Industry
201-500
Employees
2016
Founded Year

Mission & Purpose

We make the UK's freshest, artisan pasta.