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Retail Sales Advisor - North Shields

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Oak Furnitureland

Yesterday

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Newcastle

AI generated summary

  • You excel in building trust through friendly communication, active listening, and persuasive dialogue. You're motivated, accountable, and committed to personal growth while supporting others inclusively.
  • You will build trust with customers, actively listen to their needs, use persuasive communication, exceed performance targets, and support colleagues while continuously developing your skills.

Requirements

  • Develops real relationships built on trust and respect by using a friendly but professional communication style to build relationships.
  • Highly skilled at questioning techniques and using active listening skills to understand customers’ needs.
  • Has a persuasive but authentic communication style with the ability to influence.
  • Intrinsically motivated to exceed expected results and performance targets, taking personal accountability for own contribution whilst supporting others.
  • Continually keeps knowledge up to date by adopting a growth mindset and taking accountability for self-development.
  • Adopts an inclusive and supportive approach by taking a genuine interest in colleagues, customers, and the business.
  • This role would suit individuals with skills or experience in the following areas: Sales Advisor, Retail, Sales, Sales Consultant, and Sales Executive.

Responsibilities

  • Develops real relationships built on trust and respect by using a friendly but professional communication style to build relationships.
  • Highly skilled at questioning techniques and using active listening skills to understand customers’ needs.
  • Has a persuasive but authentic communication style with the ability to influence.
  • Intrinsically motivated to exceed expected results and performance targets, taking personal accountability for own contribution whilst supporting others.
  • Continually keeps knowledge up to date by adopting a growth mindset and taking accountability for self-development.
  • Adopts an inclusive and supportive approach by taking a genuine interest in colleagues, customers, and the business.

FAQs

What are the main responsibilities of a Retail Sales Advisor at Oak Furnitureland?

Retail Sales Advisors at Oak Furnitureland act as brand ambassadors, assisting customers in choosing furniture and accessories, achieving sales targets through a consultative approach, and contributing to a positive customer experience.

What skills are important for this role?

Important skills include excellent communication, active listening, questioning techniques, relationship-building, accountability, self-motivation, and a growth mindset for continuous learning.

What is the commission structure for this position?

The position offers an uncapped commission of up to 4% on all sales, providing great earning potential for Retail Sales Advisors.

Are there any benefits related to career development?

Yes, employees have access to continued development programs to grow their skills and support future internal career advancement.

How many holidays do employees receive?

Employees receive 28 days of statutory holiday per year, which is pro-rated for part-time positions.

What additional days off are provided?

Employees receive an additional day off to celebrate their birthday each year.

Is there a pension scheme?

Yes, the company offers a pension scheme with a 4% employee contribution matched by the company.

What type of employee support services are offered?

Employees have access to the Employee Assistance Programme, which includes telephone and face-to-face counseling services.

Is there an employee discount on products?

Yes, after successful completion of probation, employees are eligible for amazing discounts on all Oak Furnitureland products.

How does Oak Furnitureland promote diversity and inclusion?

Oak Furnitureland prioritizes diversity and inclusion in its workplace, ensuring representation from different backgrounds and committing to fair hiring practices.

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Oak Furnitureland

You don't just furnish a home, you grow one. #GrowYourHome with Oak Furnitureland

Retail & Consumer Goods
Industry
1001-5000
Employees
2006
Founded Year

Mission & Purpose

Oak Furnitureland is a British retailer specialising in high-quality oak furniture. Their ultimate mission is to provide customers with durable, stylish furniture that enhances homes while offering exceptional value. They aim to democratise access to premium oak furniture, prioritising craftsmanship and sustainability. Oak Furnitureland's purpose revolves around making well-crafted, timeless furniture accessible to a broad audience, promoting longevity and aesthetic appeal in every piece they offer.