FAQs
What is the job title for this position?
The job title for this position is Retail Sales Assistant, specifically as a Customer Service Representative at Travelex.
What type of employment is this position?
This position is permanent.
What are the working hours for this role?
The working hours for this role are 37.5 hours per week.
What is the hourly salary for this job?
The hourly salary for this job is £13 per hour.
What are the working patterns for this position?
The working patterns are between 4am and 10pm, from Monday to Sunday.
What benefits does Travelex offer to its employees?
Travelex offers a comprehensive voluntary benefits package, employee wellness programmes, a wide range of employee discounts, flexible hours and shift patterns, 25 days holiday (pro-rata), a monthly bonus opportunity, and a pension with Scottish Widows.
What key responsibilities will I have as a Retail Sales Assistant at Travelex?
As a Retail Sales Assistant, you will be responsible for nurturing customer relationships, providing support and advice on Travelex products, processing foreign exchange transactions, delivering on key performance goals, and adhering to compliance procedures.
What skills do I need to apply for this position?
You will need to be numerically proficient, possess great communication skills, and have a strong desire to succeed and make a difference.
What does the interview process entail?
The interview process includes an application review, an initial screening call, an online interview with a numerical and accuracy test, a bureau visit to meet the Bureau Manager, and a final offer if successful.
Is there room for advancement within the company?
Yes, Travelex offers opportunities for advancement and career growth for those who demonstrate the desire to succeed.
Does Travelex promote diversity and equal opportunity?
Yes, Travelex is an equal opportunity employer and values diversity within the company, ensuring no discrimination based on race, religion, gender, or other statuses.

