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Retail Sales Assistant

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Travelex

28d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Quick Apply

AI generated summary

  • You must be a great communicator, naturally building relationships and understanding needs, with a strong desire to succeed and positively impact others.
  • You will build customer relationships, provide travel money advice, process foreign exchange transactions, meet performance goals, handle online FX requests, and ensure compliance with regulations.

Requirements

  • Great Communicator - You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
  • Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.

Responsibilities

  • Nurturing and forming relationships with customers to gain a better understanding of their travel
  • Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
  • Engaging with customers to process all foreign exchange transactions accurately and efficiently.
  • Delivering on key performance goals both procedural, operational and customer focused
  • Utilising your keen eye for detail to process daily online FX request and deliveries
  • Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures

FAQs

What is the job title for this position?

The job title for this position is Retail Sales Assistant, specifically as a Customer Service Advisor for Asda Travel Money.

What is the salary for this part-time role?

The salary for this part-time role is £13 per hour, along with a monthly bonus for hitting targets.

How many hours per week is this job?

This job requires a commitment of 24 hours per week.

Are there any benefits included with this position?

Yes, benefits include a wide range of insurances, employee wellness programmes, discounts, flexible hours, 25 days holiday (pro-rata), a pension plan, and the opportunity to earn a monthly bonus.

What are the working patterns for this role?

The working patterns for this role are flexible, with a variety of shifts available between Monday and Sunday.

What kind of experience do I need to apply for this job?

Strong communication skills and a desire to succeed are essential. Applicants should be great at building relationships and be genuinely interested in providing exemplary customer service.

What are the main responsibilities of this role?

Main responsibilities include nurturing customer relationships, processing foreign exchange transactions, providing support and advice on products, achieving performance goals, and adhering to compliance procedures.

Is there a requirement for background checks?

Yes, as part of the onboarding process, candidates will need to clear reference checks to meet company standards.

What is Travelex's mission?

Travelex's mission is to simplify customers' access to international money, however and whenever.

Are there opportunities for overtime in this position?

Yes, there are opportunities for overtime in this position.

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Travelex

Finance
Industry
1001-5000
Employees
1976
Founded Year

Mission & Purpose

Travelex is a leading global foreign exchange specialist, providing currency exchange services and international payment solutions. Operating through a network of stores, ATMs, and online platforms, Travelex caters to both individual travellers and businesses. Their goal is to simplify the complexities of foreign exchange, ensuring customers have convenient access to currency services worldwide. Travelex is dedicated to delivering exceptional service, competitive rates, and innovative solutions, making international travel and transactions seamless and efficient.