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Retail Sales Assistant

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Travelex

21d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Quick Apply

AI generated summary

  • You should be a great communicator with a passion for customer service, an active listener, a positive team player, and eager to learn and grow in a collaborative environment.
  • You will welcome customers, provide travel money advice, process transactions accurately, achieve sales targets, and collaborate with the team to ensure excellent service and success.

Requirements

  • A great communicator who has a passion for great customer service.
  • Someone who actively listens to understand our customer needs and create a fantastic customer experience.
  • A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
  • A real team player who’s ready to learn, grow and develop as part of our amazing team.

Responsibilities

  • Welcoming customers, building relationships and delivering fantastic customer service
  • Understanding what matters most to each customer and helping them with their travel money needs
  • Putting your training into action and offering expert advice on our products and services, converting interest into sales
  • Consistently work towards achieving and exceeding team sales targets
  • Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy
  • Working together as a team driving performance, delivering excellence and celebrating success together
  • Following company processes and paying attention to the detail to ensure everything stays on track.

FAQs

What is the job title for this position?

The job title is Retail Sales Assistant, specifically as a Travel Service Partner at Asda Travel Money.

Where is this job located?

This job is located in Chorley.

How many hours per week will I be working?

You will be working 20 hours per week.

What is the pay rate for this position?

The pay rate is £13.00 per hour, along with a monthly bonus.

Is this a full-time or part-time position?

This is a permanent, part-time position.

What are the main responsibilities of the job?

Responsibilities include welcoming customers, providing expert advice on travel money needs, achieving sales targets, processing transactions, and working as part of a team.

What qualities are you looking for in a candidate?

We are looking for a great communicator with a passion for customer service, someone who actively listens to understand customer needs, and a positive team player willing to learn and grow.

What benefits are offered with this position?

Benefits include optional private medical and dental insurance, wellbeing support programs, discounts through Bravo Benefits, flexible shifts, 25 days holiday + bank holidays (pro-rata), a monthly bonus, a pension plan, and career development opportunities.

What is the process after applying for this job?

The process includes an application review, an online interview, a bureau visit, and if selected, an offer pending pre-employment checks.

Is Travelex an inclusive employer?

Yes, Travelex is proud to be an inclusive employer and values diversity. They welcome applicants regardless of background or status.

Finance
Industry
1001-5000
Employees
1976
Founded Year

Mission & Purpose

Travelex is a leading global foreign exchange specialist, providing currency exchange services and international payment solutions. Operating through a network of stores, ATMs, and online platforms, Travelex caters to both individual travellers and businesses. Their goal is to simplify the complexities of foreign exchange, ensuring customers have convenient access to currency services worldwide. Travelex is dedicated to delivering exceptional service, competitive rates, and innovative solutions, making international travel and transactions seamless and efficient.