FAQs
What is the job title for this position?
The job title is Retail Sales Assistant, specifically for the role of Customer Service Advisor - Asda Travel Money.
What type of employment is being offered?
The position is permanent and part-time.
How many hours per week will I be expected to work?
You will be expected to work 16 hours per week.
What is the hourly wage for this position?
The salary is £12.50 per hour, with the potential for On Target Earnings up to 7.5% of the base salary.
What kind of shift patterns are available?
The job offers flexible hours and a variety of shifts that can be scheduled between Monday to Sunday, based on a monthly or weekly rota.
What benefits are offered with this role?
Benefits include a comprehensive voluntary benefits package, employee wellness programs, a wide range of employee discounts, flexible hours, holiday entitlement, opportunities for overtime, a monthly bonus for meeting targets, and a pension plan with Scottish Widows.
What key responsibilities will I have in this role?
Responsibilities include nurturing customer relationships, processing foreign exchange transactions, delivering on performance goals, managing online FX requests, and adhering to legal and compliance standards.
What qualifications are needed for this position?
Candidates should be numerically proficient, have great communication skills, and possess a desire to succeed and make a difference in customer service.
What does the interview process entail?
The interview process includes an initial screening call, an online interview with a numerical accuracy test, a face-to-face meeting at the bureau, and a reference check.
What is Travelex and what do they do?
Travelex is a market-leading specialist provider of foreign exchange, founded in 1976, dedicated to simplifying customers’ access to international money through a network of foreign exchange stores.