Logo of Huzzle

Retail Sales Assistant

image

Travelex

4d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Chester
  • Quick Apply

AI generated summary

  • You must be a great communicator, naturally building relationships while listening to understand others' needs, and possess a strong desire to succeed and make a positive impact.
  • You will build customer relationships, process foreign exchange transactions, meet performance goals, handle online FX requests, and ensure compliance with legal standards.

Requirements

  • Great Communicator - You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
  • Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.

Responsibilities

  • Nurturing and forming relationships with customers to gain a better understanding of their travel
  • Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
  • Engaging with customers to process all foreign exchange transactions accurately and efficiently.
  • Delivering on key performance goals both procedural, operational and customer focused
  • Utilising your keen eye for detail to process daily online FX request and deliveries
  • Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures

FAQs

What is the job title of the position being described?

The job title is Retail Sales Assistant, specifically as an Asda Travel Money Advisor.

What is the type of employment for this position?

The position is permanent and part-time.

How many hours per week is this job?

This job requires 16 hours per week.

What is the salary for this position?

The salary is £13 per hour plus a monthly bonus.

What are the working patterns for this job?

The job requires flexibility to work a variety of shifts between Monday and Sunday.

What benefits does this position offer?

Benefits include a wide range of insurances, employee wellness programs, discounts, flexible hours, 25 days holiday (pro-rata), opportunities for overtime, potential monthly bonuses, and a pension plan with Scottish Widows.

What is the main responsibility of a Travel Money Advisor?

The main responsibility is to support retail customers with their Foreign Exchange options and ensure a positive travel experience from the start.

What skills are needed for this role?

Strong communication skills and a desire to succeed are essential for this role.

Is there an onboarding process for new hires?

Yes, there is an onboarding process that includes clearing reference checks to meet company standards.

What kind of company is Travelex?

Travelex is a market-leading specialist provider of foreign exchange, established in 1976, with a mission to simplify access to international money for customers.

Is Travelex an equal opportunity employer?

Yes, Travelex values diversity and does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Finance
Industry
1001-5000
Employees
1976
Founded Year

Mission & Purpose

Travelex is a leading global foreign exchange specialist, providing currency exchange services and international payment solutions. Operating through a network of stores, ATMs, and online platforms, Travelex caters to both individual travellers and businesses. Their goal is to simplify the complexities of foreign exchange, ensuring customers have convenient access to currency services worldwide. Travelex is dedicated to delivering exceptional service, competitive rates, and innovative solutions, making international travel and transactions seamless and efficient.