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Sales Associate (3 days per week)

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Cartier

28d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • London
  • Quick Apply

AI generated summary

  • You need luxury retail experience, a sales-driven background, exceptional customer service, strong communication skills, and fluency in English (additional languages a plus).
  • You will enhance client experiences, build relationships, meet sales targets, manage CRM actions, support inventory and visual merchandising, and assist with administrative and special tasks.

Requirements

  • A proven track record of successful achievement within a luxury retail environment
  • A sale orientated and target driven background
  • Excellent customer service credentials
  • A strong communicator with empathy and good interpersonal competences
  • Result and action oriented with strong entrepreneurial mind-set
  • Fluent in English (additional languages are beneficial)

Responsibilities

  • Ensures a unique and exceptional client experience.
  • Adapts according to client(s) needs and motivations.
  • Strives to always improve and surprise the client(s).
  • Deals with ease during negotiations and objections.
  • Transmits the passion and values of the Maison.
  • Acts as the privileged contact for the client(s) in case of After Sales.
  • Meets individual and boutique targets, both quantitative and qualitative.
  • Cultivates strong client relationships and develops client loyalty.
  • Efficiently develops the client portfolio.
  • Execute targeted CRM actions.
  • Engage in client events and acts as an Ambassador of the Maison.
  • Respects all brand and boutique policies and procedures.
  • Support with stock inventories.
  • Support with set up and breakdowns at opening and closing of the boutique.
  • Adhere with Visual Merchandising guidelines.
  • Assists with special projects when requested.
  • Undertake administrative tasks and stock room related tasks when it’s required.

FAQs

What is the work schedule for the Sales Associate position?

The Sales Associate position requires working 3 days per week.

What are the main responsibilities of a Sales Associate?

The main responsibilities include delivering an exceptional client experience, developing client relationships, meeting sales targets, and supporting boutique operations.

Is prior experience in luxury retail required for this role?

Yes, a proven track record of successful achievement within a luxury retail environment is required.

What skills are important for a Sales Associate in this position?

Important skills include excellent customer service, strong communication abilities, empathy, interpersonal skills, and a results-oriented mindset.

Will the Sales Associate need to participate in client events?

Yes, the Sales Associate is expected to engage in client events and act as an Ambassador of the Maison.

Are there any specific administrative tasks involved in this role?

Yes, the Sales Associate may undertake administrative tasks as well as stock room related tasks when required.

What language skills are preferred for this position?

Fluency in English is required, and knowledge of additional languages is beneficial.

How is client loyalty developed in this role?

Client loyalty is cultivated through strong relationships, personalized service, and targeted CRM actions.

What type of sales environment does this position focus on?

This position focuses on a luxury retail environment, prioritizing exceptional service and client satisfaction.

Is training provided for Sales Associates?

While specific training details are not mentioned, new hires typically receive training to align with the brand's values and client service standards.

Fashion & Arts
Industry
5001-10,000
Employees
1847
Founded Year

Mission & Purpose

Cartier is a renowned luxury brand that specialises in jewellery, watches, and accessories. Established in 1847, Cartier has become synonymous with elegance, craftsmanship, and timeless style. The company's ultimate mission is to create exceptional pieces of jewellery and luxury goods that embody artistry, innovation, and sophistication. With a focus on creativity and attention to detail, Cartier designs and produces exquisite collections that reflect the brand's heritage and commitment to excellence. Cartier's purpose is to celebrate life's special moments and enhance the beauty and significance of personal adornment. Through their iconic creations and impeccable craftsmanship, Cartier strives to bring joy, elegance, and lasting value to their discerning clientele.

Benefits

  • Disability Insurance

  • Health Insurance

  • Life Insurance

  • Occupational Accident Insurance

  • Vision Insurance

  • Supplemental Life Insurance

  • Mental Health Care

  • Health Savings Account (HSA)

  • Flexible Spending Account (FSA)

  • Dental Insurance