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Senior Communications and Engagement Officer

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Torbay and South Devon NHS Foundation Trust

1mo ago

  • Job
    Full-time
    Senior Level
  • Plymouth, +3

AI generated summary

  • You must develop engaging content, deliver aligned communications, produce high-quality writing, manage issues, build strong relationships, spot opportunities, ensure approval adherence, and support resource efficiency.
  • You will develop and deliver engaging communications, support stakeholder relationships, produce high-quality content, and manage various media channels while ensuring adherence to strategy and best practices.

Requirements

  • * develop compelling, integrated content to best achieve the aims and objectives in their assigned projects and workplans while contributing to forward planning
  • * deliver communications and engagement activity for their assigned area(s), developing a good understanding of how they align to organisational objectives, strategy and operating plan
  • * produce a broad range of written communications to the highest standard, using expertise and experience to identify the right channels and styles for specific audiences
  • * work on own initiative yet recognise when an issue warrants escalation
  • * contribute and participate in the development of professional capacity and expertise
  • * build strong relationships within their assigned area(s)
  • * spot communications opportunities and risks and work with partner, regional and national communications teams to manage as appropriate
  • * support involvement and consultation where required
  • * ensure adherence to in-house approval processes and gain sign-off at the appropriate level
  • * deputise for line manager as appropriate
  • * support value for money and best use of resources

Responsibilities

  • The purpose of the senior communications and engagement officer is to support the development and delivery of our engagement and communications strategy through the media and PR, external affairs, stakeholder engagement, social media and internal communications.
  • You will work closely with colleagues to implement our communications and engagement strategy in support of our aims and objectives, promoting the purpose of the organisation, engaging effectively with our staff and volunteers and maintaining our professional corporate image and reputation with external stakeholders. Handling a large and constantly evolving workload in a busy environment to respond to national and local issues.
  • Supporting our team to ensure that our work is informed by audience insight and best practice and build positive relationships to reach and resonate with our different audiences.
  • To support the Head of Communications and Engagement to deliver our engagement and communications strategy, to:
  • develop compelling, integrated content to best achieve the aims and objectives in their assigned projects and workplans while contributing to forward planning
  • deliver communications and engagement activity for their assigned area(s), developing a good understanding of how they align to organisational objectives, strategy and operating plan
  • produce a broad range of written communications to the highest standard, using expertise and experience to identify the right channels and styles for specific audiences
  • work on own initiative yet recognise when an issue warrants escalation
  • contribute and participate in the development of professional capacity and expertise
  • build strong relationships within their assigned area(s)
  • spot communications opportunities and risks and work with partner, regional and national communications teams to manage as appropriate
  • support involvement and consultation where required
  • ensure adherence to in-house approval processes and gain sign-off at the appropriate level
  • deputise for line manager as appropriate
  • support value for money and best use of resources

FAQs

What is the primary purpose of the Senior Communications and Engagement Officer role?

The primary purpose of the Senior Communications and Engagement Officer role is to support the development and delivery of the engagement and communications strategy through various channels, including media and PR, external affairs, stakeholder engagement, social media, and internal communications.

What qualifications or experience are preferred for this position?

While specific qualifications are not detailed in the job description, candidates are generally expected to have experience in communications, engagement strategies, and relevant fields, as well as strong writing skills and the ability to build relationships with diverse audiences.

Will the Senior Communications and Engagement Officer work independently?

Yes, the officer will work on their own initiative, but they should also recognize when an issue warrants escalation to their line manager or appropriate personnel.

What kind of projects will the Senior Communications and Engagement Officer be involved in?

The officer will be responsible for developing and delivering communications and engagement activities for assigned areas, aligning these efforts with organizational objectives and strategies through various written communications and stakeholder engagements.

How often will this position require collaboration with other teams?

This position will require frequent collaboration with partner, regional, and national communications teams to spot and manage communication opportunities and risks effectively.

What values does the team prioritize?

The team values are inclusivity, kindness, and passion, highlighting their commitment to supporting colleagues and communities through effective communication.

Will the Senior Communications and Engagement Officer need to manage a heavy workload?

Yes, the officer will need to handle a large and constantly evolving workload in a busy environment to address national and local issues effectively.

Who should I contact for further information about this role?

For further details or informal visits, you can contact Laura Patrick, the Head of Communications and Engagement, at laura.patrick@nhs.net or by telephone at 01803 658398.

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Torbay and South Devon NHS Foundation Trust

Better health and care for all

Science & Healthcare
Industry
5001-10,000
Employees
1948
Founded Year

Mission & Purpose

Torbay and South Devon NHS Foundation Trust is a healthcare organisation in the UK that provides a wide range of medical and community services. This includes hospital care, community health services, adult social care, and mental health support across Torbay and South Devon. The Trust's mission is to deliver high-quality, compassionate care, ensuring patients and their families receive seamless, integrated support. Their purpose is to improve the health and well-being of the local community by offering personalised, patient-centred care.