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Senior Communications Manager

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CHANEL

1mo ago

  • Job
    Full-time
    Senior Level
  • London
  • Quick Apply

AI generated summary

  • You need 8+ years in corporate communications, strong financial services experience, excellent writing skills, an established media network, and the ability to simplify complex topics. French fluency is a plus.
  • You will advise executives, develop campaigns, manage annual reports, create content, oversee agencies, coach spokespeople, build media relationships, support projects, and handle crisis communication.

Requirements

  • 8+ years’ experience in corporate communications / PR (agency and/or in-house)
  • Strong background in reputation strategy within complex organisations managing multiple stakeholders
  • Strong financial services experience in reporting, investments, acquisitions and divestments
  • Excellent writing skills across press materials, reports, messaging, and social content
  • Proven ability to simplify complex topics into impactful storytelling
  • Established network with international business media (e.g. FT, Reuters, Bloomberg)
  • Experience managing executive communications and LinkedIn presence
  • Strong presentation, research, and stakeholder management skills
  • Ability to work across teams and markets with agility
  • Creative mindset with interest in AI-enabled communications
  • French fluency is a plus

Responsibilities

  • Advise senior executives on strategic communications and reputation-building
  • Develop and deliver campaigns around employer brand, social commitment, innovation, and positive impact
  • Craft key messaging, narratives, and leadership communications
  • Managing the annual financial results process and leading on the management of the annual report
  • Create content and communication tools for global and regional teams
  • Manage agencies and oversee campaign execution
  • Coach spokespeople and support executive messaging
  • Build relationships with key international media and journalists
  • Support cross-functional projects, partnerships, and initiatives
  • Drive reputation-building opportunities through events and external platforms
  • Align stakeholders across a matrix global organisation
  • Support crisis and issues management in coordination with Paris teams

FAQs

What is the primary focus of the Senior Communications Manager role at Chanel?

The primary focus is to strengthen Chanel’s external positioning on corporate topics, enhance executive visibility, and manage the company narrative, particularly concerning annual financial results and reports.

What experience is required for the Senior Communications Manager position?

A minimum of 8 years’ experience in corporate communications or public relations, with a strong background in reputation strategy and financial services is required.

Is fluency in French necessary for this role?

Fluency in French is considered a plus but not mandatory.

What type of campaigns will the Senior Communications Manager develop?

The manager will develop campaigns around employer branding, social commitment, innovation, and positive impact.

What kind of content will the Senior Communications Manager create?

The manager will create content and communication tools for global and regional teams, including press materials, reports, messaging, and social media content.

How important is executive communication in this role?

Executive communication is crucial, as the Senior Communications Manager will manage executive communications, coach spokespeople, and support messaging, particularly on platforms like LinkedIn.

Will the Senior Communications Manager need to work with external agencies?

Yes, the role involves managing agencies and overseeing the execution of campaigns.

What skills are essential for this position?

Essential skills include excellent writing, strong presentation abilities, stakeholder management skills, and the capacity to simplify complex topics into impactful stories.

Where is the Senior Communications Manager position based?

The position is based in London.

What type of work environment can the Senior Communications Manager expect?

The manager can expect a collaborative, fast-paced, global, and multicultural work environment that values hands-on execution and innovative communication ideas.

Retail & Consumer Goods
Industry
10,001+
Employees
1910
Founded Year

Mission & Purpose

Chanel is a renowned luxury brand that specialises in haute couture, ready-to-wear clothing, handbags, perfumes, cosmetics, and accessories. The company strives to create timeless, elegant, and innovative products that reflect the essence of French luxury and sophistication. Chanel's overarching aim is to inspire and empower individuals by providing high-quality, beautifully crafted items that enhance personal style and self-expression while maintaining an enduring legacy in the fashion and beauty industries.