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Senior Director of Patient Care Services

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Orlando Health

1mo ago

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Healthcare
  • Orlando

AI generated summary

  • You need a master’s degree, allied health license, 5 years clinical experience, and 3 years leadership in an acute care facility.
  • You will drive clinical transformation, implement initiatives for patient care improvement, foster stakeholder relationships, and lead teams in enhancing operational excellence and patient outcomes.

Requirements

  • Master’s degree required.
  • Current license/certification in an allied health specialty required.
  • Minimum of five (5) years clinical experience in the allied health space.
  • Minimum of three (3) years leadership experience within an acute care facility.

Responsibilities

  • Strong knowledge base of clinical practice that is evidence-based to provide best patient outcomes and supports a healthy clinical work environment.
  • Work cross-functionally to plan and implement high-impact initiatives that drive business value for the organization.
  • Continually challenge the status quo and persistently dig for improvement opportunities and lead/develop team to do the same.
  • Establish a passion for operational excellence, best-practice standardization, and project implementation, with a focus on clinical transformation:
  • Identify and capture business needs/opportunities through communication with stakeholders.
  • Drive innovation with respect to system, process, and standardization.
  • Recognize operational issues/challenges and recommend pragmatic solutions.
  • Effective presentation and interpersonal skills meeting the needs of all levels within the organization up to and including the executive management team.
  • With a strong understanding of, and aptitude for, contingency planning, change management and communication to successfully navigate to desired outcomes with minimal impact to ongoing business objectives.
  • Identify and capture business needs/opportunities through communication with stakeholders.
  • Recognize operational issues/challenges and recommend pragmatic solutions.
  • Build strong, trusting relationships with business leaders, then create, coordinate, and execute the detailed plans for implementation and assessing project risks and issues and developing resolutions to meet project goals and objectives.
  • Provide the thoughtful coordination and design of executive discussions to foster well-informed and timely decision-making and alignment to intent.
  • Communicate with broad audiences to maintain forward momentum and generate active leadership engagement.
  • Learn the organizational business landscape, understand business requirements, and gain and maintain a connection to stakeholder expectations.
  • Establish an awareness of the “big picture”, actively build alignment and influence others, and meet problems with creative solutions.
  • Provide the oversight and tracking of critical decisions and next steps necessary to advance the business.
  • Lead internal implementation team project activities.
  • Facilitate from a system level and support from a site level structure improvement work related to clinical practice.
  • Partner with sites to develop clinical pathways that support improved patient outcomes.
  • Understanding of quality initiatives that drive improvement in patient outcomes.
  • Lead improvement work that has a high impact on patient outcomes including patient experience.
  • Support community education and engagement in improvement work focused on patient outcomes.

FAQs

What is the job title for this position?

The job title is Senior Director of Patient Care Services.

Where is the job location?

The job location is 1515 Sligh Blvd, Orlando, FL 32806.

Is relocation required for this position?

Yes, candidates must be willing to relocate to Orlando, Florida to be considered for this opportunity.

What type of experience is required for this role?

The position requires a minimum of five (5) years of clinical experience in the allied health space and a minimum of three (3) years of leadership experience within an acute care facility.

What educational qualifications are required for this position?

A Master’s degree is required for this position.

What is the primary focus of the Senior Director of Patient Care Services?

The primary focus is to promote clinical and operational excellence, drive initiatives for organizational strategic imperatives, and improve patient outcomes.

What kind of skills are essential for this role?

Strong knowledge of evidence-based clinical practice, effective presentation and interpersonal skills, and an understanding of change management and contingency planning are essential.

Are there opportunities for education and professional development?

Yes, Orlando Health offers career-growing free education programs and well-being services to support employees and their families through every stage of life.

What responsibilities will the Senior Director have in terms of stakeholder communication?

The Senior Director will identify business needs through communication with stakeholders and build strong relationships with business leaders to execute detailed implementation plans.

What kind of initiatives will this role promote?

This role will promote high-impact initiatives focused on operational excellence, clinical transformation, and improvement of patient outcomes, including patient experience. <Question: What kind of environment does Orlando Health aim to provide for its employees? Answer: Orlando Health aims to provide a supportive and flexible work environment that prioritizes employee well-being and professional development.

Will travel be a requirement for this position?

Yes, consistent travel to Orlando Health hospitals and facilities will be required.

What type of certification is needed for this role?

A current license or certification in an allied health specialty is required.

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Orlando Health

A trusted leader inspiring hope through the advancement of health.

Science & Healthcare
Industry
10,001+
Employees
1918
Founded Year

Mission & Purpose

Orlando Health is a not-for-profit healthcare organization with $7.6 billion of assets under management that serves the southeastern United States. Headquartered in Orlando, Florida, the system was founded more than 100 years ago.