FAQs
Do we support remote work?
Yes, this role is fully remote and based in Mexico City.
What languages are required for this position?
Proficiency in both Spanish and English is required, with additional proficiency in Portuguese being desirable.
What kind of experience is required for this role?
A minimum of 3+ years of progressive presales experience, including complex solution architecture, is required.
What is the primary focus of the Senior Presales Engineer, Product Specialist role?
The primary focus is to partner with sales, solutions engineering, and enterprise strategists to consult on complex, multi-product opportunities while shaping solution architecture that fits into the client’s ecosystem.
Is travel required for this position?
Yes, occasional travel may be required to participate in project or team in-person meetings.
What are the key responsibilities of this role?
Key responsibilities include developing expertise of the Twilio platform, designing multi-product solutions, teaching cross-functional teams, documenting technology shifts to influence product strategy, and providing feedback to improve the Specialist Sales Org.
What does Twilio offer its employees?
Twilio offers competitive pay, generous time off, ample parental and wellness leave, healthcare, retirement savings programs, and more.
Does Twilio have a policy on diversity and inclusion?
Yes, Twilio is proud to be an equal opportunity employer and values diverse experiences from all kinds of industries.
Are there opportunities for professional growth within Twilio?
Yes, Twilio emphasizes career development and empowers employees to grow their skills and build positive change in their communities.
What type of solutions will I be designing in this role?
You will design creative solutions across customer data flows, AI decisioning, and end-to-end customer journey design.