FAQs
What is the location of the Service Delivery Technician position?
The position is located in Limerick.
What type of employment is offered for this role?
The role is offered as a Full-Time employment position.
What are the key responsibilities of a Service Delivery Technician?
Key responsibilities include executing work safely, installing telecommunication cable and equipment, delivering excellent customer experience, using field apps for reporting, and tracking faults with provided devices and tools.
Is training provided for this position?
Yes, there are various training courses available for upskilling.
What qualifications and skills are required for the Service Delivery Technician role?
Required qualifications include having a full Irish driving license, being safety conscious, and having fusion splicing experience. Safe Pass training is mandatory, while MEWP and Chainsaw training are desirable.
What kind of tools and equipment will be provided?
Full tooling, PPE (Personal Protective Equipment), and uniform will be provided.
What kind of benefits does TLI Group offer to employees?
TLI Group offers a competitive earning potential, a pension plan, life assurance, career progression opportunities, an employee assistance program, a refer a friend scheme, maternity pay, and educational assistance.
Are there opportunities for career progression within TLI Group?
Yes, there are career progression opportunities available for employees.
Is prior customer service experience required for this role?
Yes, experience in a customer service role is a requirement.
Will the Service Delivery Technician be required to work at heights?
Yes, the role requires the ability to work comfortably at height.