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Service Development Manager (GMS Lead) - INTERNAL

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Aneurin Bevan University Health Board

1mo ago

  • Job
    Full-time
    Senior Level
  • Government & Politics
    Healthcare

AI generated summary

  • You must have NHS experience, a Master's (or equivalent), strong leadership skills, primary care knowledge, and the ability to manage complex issues. A driving license and flexibility are essential.
  • You will manage primary care contracts, support strategic development, resolve contract issues, collaborate with stakeholders, and ensure compliance with policies and legislation.

Requirements

  • Be prepared to work irregular hours, including evenings on an occasional basis.
  • Must hold a full UK driving license and have access to a car.
  • Masters level education or equivalent experience.
  • Must demonstrate commitment to lifelong learning and continuous development.
  • Adoption and compliance with the Institute of Healthcare Management Code of Practice
  • Experience of working in the NHS.
  • Understanding of the role of the Local Health Board.
  • Understanding of Primary Care.
  • Extensive senior management experience in the NHS.
  • Extensive experience of working within Primary Care including service provision within Primary Care and/or community care settings.
  • Comprehensive knowledge of current issues in Primary Care.
  • Experience in consultation and negotiation.
  • Experience of change management, managing resources well and ensuring services are delivered.
  • Experience of presenting to large audiences.
  • Experience of managing and mentoring staff.
  • Excellent oral and written communication skills.
  • Ability to think laterally, prioritise effectively and to present effectively to large audiences
  • The ability to analyse and solve complex problems.
  • Effective interpersonal and influencing skills.
  • Excellent skills at partnership working.
  • Effective performance management skills.
  • Effective organisational skills.
  • Ability to delegate
  • Ability to understand and manage complex issues and environments.
  • Advanced IT, numeric, literacy and reasoning skills.
  • Spoken or written Welsh language
  • Full knowledge and understanding of all primary care contracts.
  • Knowledge of information and budgetary management.
  • Knowledge of Project Management principles and implementation of associated action plans. i.e., Prince
  • Strong understanding of government policy in relation to health and social care.
  • Ability to represent the ABUHB at a senior level.
  • Ability to develop working relationships locally, regionally and nationally.
  • Flexible and adaptable to meet the needs of the service
  • Diplomatic.
  • Able to prioritise work and work to multiple deadlines.
  • Can work effectively with people with diverse skills, abilities and experience.
  • Commitment to team-working.
  • Self-motivated, proactive and innovative.

Responsibilities

  • Responsibility for supporting a wide-ranging agenda through the delivery of patient-centred, safe, effective primary healthcare services across Aneurin Bevan University Health Board.
  • support the Senior Primary Care Managers with the delivery, contract management and long-term strategic planning of primary care services across Aneurin Bevan University Health Board. Support the Senior Primary Care Managers in taking forward the strategic agenda for the Health Board
  • As such they will be responsible for collaborating and negotiating with contractors, service providers and professional committees to identify and achieve service development and improvement, evaluating through performance management and lead the production and delivery of specific plans and projects to meet the healthcare needs of the local population.
  • The post holder will act as the day-to-day contact for resolving contract management issues that arise within primary care. This will involve providing and receiving highly complex, highly sensitive or highly contentious information where there are barriers to understanding or acceptance, which are overcome using developed interpersonal and communication skills. The post holder will demonstrate appropriate analytical ability, comprehension skills, intellectual capacity and knowledge of relevant contract/legislation, regulatory frameworks, performance management, and financial arrangements across Primary Care Contracts.
  • Planning, developing, implementing and monitoring primary care contracts for the Aneurin Bevan University Health Board incorporating NHS guidance and policies/strategic direction in Wales.
  • Managing the primary care contracts including variations and performance management.
  • Supporting the development of new models of service delivery in line with Welsh Government (WG) policies, Neighbourhood Care Network plans, The Primary Care Plan for Wales and strategic direction.
  • Working with key stakeholders both internal and external to the organisation to develop new service models for primary care working closely with locality teams.
  • Developing, implementing and monitoring the Primary Care Strategy and Primary Care Strategy for Estates ensuring that they meet the needs of our population and improve access.
  • Assisting with the management of the Primary Care budgets including contractor’s fees and allowances.
  • Ensuring that knowledge of legislation relating to Primary Care professions is kept updated.
  • Support the Primary Care transformation work programme

FAQs

What is the primary focus of the Service Development Manager (GMS Lead) role?

The primary focus of this role is to support the delivery of patient-centred, safe, and effective primary healthcare services across Aneurin Bevan University Health Board, including contract management and long-term strategic planning.

Are only internal candidates eligible to apply for this position?

Yes, only current employees of Aneurin Bevan University Health Board are eligible to apply for this position.

What qualifications are required for this role?

A master's level education or equivalent experience is required, along with a commitment to lifelong learning and continuous development.

Is experience in the NHS necessary for this position?

While extensive experience within Primary Care and knowledge of current issues in Primary Care is essential, experience in the NHS is desirable but not mandatory.

What kind of support is available for applicants with special requirements?

Applicants can discuss any reasonable adjustments or support they need to participate in the application and selection process, including requests for documents in larger font or different formats.

How will successful applicants be notified about their application status?

Successful applicants will receive their conditional offer of appointment and information pack via the email account they used to apply for the post.

What are the essential experience criteria for this job?

Essential criteria include extensive senior management experience in the NHS and extensive experience working within Primary Care, along with experience in consultation, negotiation, and change management.

Is the ability to speak Welsh a requirement for this position?

No, but speaking or writing in Welsh is considered a desirable criterion.

Do we encourage flexible working arrangements?

Yes, Aneurin Bevan University Health Board supports flexible working to promote a healthy work-life balance.

What key stakeholders will the post holder work with?

The post holder will collaborate with both internal and external stakeholders, including locality teams, to develop new service models for primary care.

What is the organizational culture like at Aneurin Bevan University Health Board?

The Health Board provides an exceptional workplace where employees feel trusted and valued, emphasizing opportunities for career growth and an ambition for a Wellbeing Centre of Excellence to support staff.

Are there any specific driving requirements for this position?

Yes, candidates must hold a full UK driving license and have access to a car.

Is there support for professional development within the organization?

Yes, the organization offers extensive training and development opportunities, including in-house programs and pathway options for career advancement.

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Aneurin Bevan University Health Board

Science & Healthcare
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

Aneurin Bevan University Health Board was established on the 1st October 2009 and covers the areas of Blaenau Gwent, Caerphilly, Monmouthshire, Newport, Torfaen and South Powys. The Health Board employs over 14,000 staff, two thirds of whom are involved in direct patient care. There are more than 250 consultants in a total of over 1000 hospital and general practice doctors, 6,000 nurses, midwives, allied professionals and community workers