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Service Manager - General Surgery

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Manchester University NHS Foundation Trust

Dec 4

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Healthcare
  • Manchester

AI generated summary

  • You will lead, govern, educate, collaborate, monitor performance, manage budgets, innovate services, and inspire others through compassionate leadership in a healthcare setting.
  • You will manage performance metrics, oversee budget controls, drive service innovation for quality improvement, and lead with a compassionate leadership style to motivate the team.

Requirements

  • Lead: Provide visible leadership supporting the General Manager in setting direction and ensuring colleagues feel guided and empowered in their roles
  • Govern: Contribute to governance by monitoring performance, ensuring safe processes are followed and escalating risks appropriately, helping the services meet its quality and compliance standards
  • Educate: Play a vital role in team development - sharing knowledge, supporting training and encouraging a culture of continuous improvement and learning
  • Collaborate: Work closely with clinical, operational and administrative colleagues, fostering effective teamwork and strong relationships across the service and wider system
  • Operational: Deliver and monitor key performance indicators at specialty level, including activity, performance targets as well as national local targets
  • Finance: Ensure budgetary management controls and monitoring is in place and in accordance with Standing Financial Instructions
  • Innovation: Contribute to the review of services to identify ways to improve quality, productivity, efficiency and patient experience
  • People Management: To inspire and motivate others by role modelling a values-led compassionate style of leadership behaviour

Responsibilities

  • Operational: Deliver and monitor key performance indicators at specialty level, including activity, performance targets as well as national local targets
  • Finance: Ensure budgetary management controls and monitoring is in place and in accordance with Standing Financial Instructions
  • Innovation: Contribute to the review of services to identify ways to improve quality, productivity, efficiency and patient experience
  • People Management: To inspire and motivate others by role modelling a values-led compassionate style of leadership behaviour

FAQs

What is the job title for this position?

The job title is Service Manager - General Surgery.

What is the band level for the Service Manager position?

The band level for the Service Manager position is 8a.

What is the time commitment required for this role?

The time commitment required for this role is 37.5 hours per week.

Where is this position located?

This position is located at Wythenshawe Hospital.

What type of leadership style is expected from candidates?

Candidates are expected to demonstrate a values-led compassionate style of leadership behavior.

What are the key responsibilities associated with this role?

Key responsibilities include operational performance monitoring, budgetary management, service innovation, and people management.

Is experience in governance part of the job requirements?

Yes, contributing to governance by monitoring performance and ensuring compliance with safety standards is part of the job requirements.

What kind of support and development opportunities are offered?

The role offers a bespoke personal development plan and access to a range of development opportunities.

Who can candidates contact for further details or informal visits regarding this role?

Candidates can contact Clare Field, the General Manager, at Clare.field@mft.nhs.uk for further details or informal visits.

What is the primary focus of the Service Manager role?

The primary focus of the Service Manager role is to support decision-making at the heart of patient care and ensure operational excellence and strategic improvements across services.

Is collaboration with clinical and non-clinical teams part of the job?

Yes, the role involves collaboration with both clinical and non-clinical teams to drive service improvements and enhance patient experiences.

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Manchester University NHS Foundation Trust

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Manchester University NHS Foundation Trust (MFT) is one of the largest acute Trusts in the UK, employing over 20,000 staff. We are responsible for running a family of nine hospitals across six separate sites, providing a wide range of services from comprehensive local general hospital care through to highly specialised regional and national services. We are the main provider of hospital care to approximately 750,000 people in Manchester and Trafford and the single biggest provider of specialised services in the North West of England. We are also the lead provider for a significant number of specialised services including Breast Care, Vascular, Cardiac, Respiratory, Urology Cancer, Paediatrics, Women’s Services, Ophthalmology and Genomic Medicine.