FAQs
What is the role of a Showroom Sales Specialist at Herman Miller?
The Showroom Sales Specialist is responsible for guiding clients through a personalized sales journey, blending design sensibility with consultative selling, and helping clients create spaces that support their wellness and productivity.
What qualifications are needed for the Showroom Sales Specialist position?
Candidates should have proven experience in retail sales, interior design, or client-facing design consultation, along with strong interpersonal and communication skills, proficiency in Microsoft Office and design/rendering tools, and the ability to lift/move items over 20 lbs.
What kind of support and training does Herman Miller provide to employees?
Herman Miller offers tools, training, and ongoing support to help employees grow their careers in a collaborative, design-forward environment.
What are the store hours for the Herman Miller showroom?
The showroom is open daily, Sunday through Saturday, and weekend and holiday availability is required from the sales specialists.
Is there a commission-based structure for sales roles?
Yes, the position offers a competitive salary with uncapped commission on orders, along with a performance-based bonus plan.
What are the expectations regarding visual merchandising in the showroom?
The Showroom Sales Specialist is expected to maintain visual merchandising standards and ensure a premium store experience for clients.
Does Herman Miller encourage diversity and inclusion in its hiring practices?
Yes, MillerKnoll is committed to hiring qualified applicants representing a wide range of backgrounds and abilities, and is dedicated to equal opportunity employment for all individuals, including veterans and people with disabilities.
Are there opportunities for collaboration with the Architecture and Design community?
Yes, the Showroom Sales Specialist will collaborate with the Architecture & Design community to grow brand awareness and establish partnerships.
What is the approach to customer service in this role?
The role emphasizes a client-first mindset, inspiring and educating clients through personalized consultations and in-store demonstrations.
What should I do if I need an accommodation during the application or interview process?
If you require reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, you can contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.