FAQs
What is the job title for this position?
The job title is Store Colleague - Part Time.
Where is the job located?
The job is located in Bodmin at Pets at Home.
What is the primary responsibility of a Store Colleague?
The primary responsibility of a Store Colleague is to ensure customers have a great experience, exceed customer expectations daily, and maintain the highest standards of pet care and operational excellence.
What kind of training will I receive in this role?
You will undergo 6 months of industry-leading training covering key aspects of the role, including handling and caring for pets, customer service, and health and safety.
How many hours will I be contracted to work?
You will receive a minimum contract of 16 hours, but may be required to work more hours to cover busy periods, absences, and holidays.
Are there opportunities for career development?
Yes, there are opportunities for career development and progression within the company through comprehensive training and support.
What benefits are offered to Store Colleagues?
Benefits include a discretionary annual bonus, paid holidays, gifts and events for service anniversaries, extra days off for special occasions, a colleague discount, access to a benefits platform, an Employee Assistance Programme (EAP), and life assurance.
Is previous experience required for this position?
Ideally, candidates should have experience working in a customer-facing environment; however, not having this experience does not disqualify applicants.
Do you have a commitment to diversity and inclusion?
Yes, Pets at Home values diversity and encourages individuals from all backgrounds to apply, as they aim to reflect the diversity of the communities they operate in.
What qualities are you looking for in a candidate?
We are looking for individuals who are passionate about delivering great service, flexible, open to working in a target-driven environment, and who truly care about pets and their owners.
Can I receive discounts on products as a Store Colleague?
Yes, Store Colleagues receive a 20% discount for all Pets at Home Group brands and a 30% discount on own brand products.
Will my application be reviewed if submitted late?
Please note that the vacancy may close before the specified closing date due to a large volume of applications, so it's advisable to apply as soon as possible.