FAQs
What is the main responsibility of the Store Manager at Pets at Home?
The main responsibility of the Store Manager is to manage the store's daily operations, drive sales success, and lead a high-performing team while ensuring excellent customer service.
How many years of retail management experience is required for this position?
At least 2 years of retail management experience is required, managing a team of 10 or more in a fast-paced environment.
What are the working hours for the Store Manager role?
The Store Manager is expected to be flexible and able to work a 7-day shift pattern, including weekends and bank holidays.
What kind of training will the Store Manager receive?
The Store Manager will undertake 6 months of industry-leading training, covering areas such as customer service, pet care, and health & safety.
What benefits are offered to the Store Manager?
Benefits include annual bonus opportunities, 28 days paid leave (rising to 33 days after 2 years), a birthday day off, life assurance, company pension contribution of 4%, and colleague discounts.
Where is the Pets at Home store located?
The Pets at Home store is located in Bristol Eastgate, which is near various local amenities, the Eastgate Shopping Centre, and offers convenient transport links.
What qualities are sought after in a Store Manager candidate?
Candidates should be passionate about retail, demonstrate a track record of achieving outstanding results, be strong team players with excellent communication skills, and be excited about industry-leading training.
Is there a focus on diversity and inclusivity in their hiring process?
Yes, Pets at Home aims to reflect the diversity of the communities they operate in and values difference in all forms, encouraging all candidates to apply even if their skills and experience don't perfectly align.
