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Store Manager - Full Time

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Pets at Home

Nov 12, 2024

Applications are closed

  • Job
    Full-time
    Junior Level
  • Bristol

Requirements

  • You’ll have at least 2 years of retail management experience, managing a team of 10 or more in a fast-paced environment.
  • You’re passionate about retail and have a track record of achieving outstanding results.
  • You’re flexible and able to work a 7-day shift pattern, including weekends and bank holidays.
  • You’re a strong team player with excellent communication skills, able to engage and inspire your team.
  • You’re excited to undertake 6 months of industry-leading training, covering everything from customer service and pet care to health & safety.

Responsibilities

  • Managing the store’s daily operations, from stock control to customer service.
  • Leading and motivating a team to exceed sales targets and deliver top-tier performance across all KPIs.
  • Building a positive and fun work environment that inspires and engages your team.
  • Ensuring the store meets all health and safety requirements.
  • Providing excellent customer experiences, ensuring Pets at Home lives up to its reputation as the Best Pet Care Business in the World.

FAQs

What is the main responsibility of the Store Manager at Pets at Home?

The main responsibility of the Store Manager is to manage the store's daily operations, drive sales success, and lead a high-performing team while ensuring excellent customer service.

How many years of retail management experience is required for this position?

At least 2 years of retail management experience is required, managing a team of 10 or more in a fast-paced environment.

What are the working hours for the Store Manager role?

The Store Manager is expected to be flexible and able to work a 7-day shift pattern, including weekends and bank holidays.

What kind of training will the Store Manager receive?

The Store Manager will undertake 6 months of industry-leading training, covering areas such as customer service, pet care, and health & safety.

What benefits are offered to the Store Manager?

Benefits include annual bonus opportunities, 28 days paid leave (rising to 33 days after 2 years), a birthday day off, life assurance, company pension contribution of 4%, and colleague discounts.

Where is the Pets at Home store located?

The Pets at Home store is located in Bristol Eastgate, which is near various local amenities, the Eastgate Shopping Centre, and offers convenient transport links.

What qualities are sought after in a Store Manager candidate?

Candidates should be passionate about retail, demonstrate a track record of achieving outstanding results, be strong team players with excellent communication skills, and be excited about industry-leading training.

Is there a focus on diversity and inclusivity in their hiring process?

Yes, Pets at Home aims to reflect the diversity of the communities they operate in and values difference in all forms, encouraging all candidates to apply even if their skills and experience don't perfectly align.

We're all for pets.

Retail & Consumer Goods
Industry
5001-10,000
Employees
1991
Founded Year

Mission & Purpose

Pets at Home is the UK's leading pet care business, offering pet products, services, and advice to pet owners. Their ultimate mission is to create a better world for pets and their owners by providing everything needed to keep pets happy and healthy. This includes a wide range of pet food, accessories, grooming, and veterinary services. Pets at Home is dedicated to supporting pet welfare and delivering exceptional customer service, ensuring that both pets and their owners receive the best care and products.