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Study Support Service Manager

  • Job
    Full-time
    Senior Level
  • Research & Development
    Healthcare
  • Leicester

AI generated summary

  • You should have team leadership experience in research, knowledge of governance, strong communication skills, project management ability, stakeholder engagement, and a passion for improving health outcomes.
  • You will manage the Study Support Service, oversee staff performance and development, address issues, and collaborate with leads to align with strategic objectives.

Requirements

  • Job Requirements:
  • Experience in leading a team in a research environment
  • Knowledge of research governance and processes
  • Ability to manage multiple projects and priorities
  • Excellent communication and interpersonal skills
  • Proven track record of delivering high-quality support services
  • Understanding of health and social care systems
  • Experience in stakeholder engagement and collaboration
  • Strong problem-solving skills and ability to escalate issues when necessary
  • Commitment to professional development and team management
  • A passion for research and improving health outcomes

Responsibilities

  • The SSS Manager will deliver the Study Support Service across designated specialties and settings, in accordance with nationally defined standards and processes.
  • The role is also responsible for identifying and escalating issues that require regional or national attention and resolution.
  • The role will work in collaboration with Regional Specialty and Settings Leads, ensuring seamless coordination and alignment with broader strategic objectives.
  • The role will provide day to day operational management of the Study Support Service and line management responsibilities for 1-2 SSS team members.
  • Line management of staff members will include undertaking staff reviews to identify training and development needs, establishing how those needs will be met and managing performance against agreed objectives.
  • The postholder will ensure the same review processes take place for all staff with the defined function via appropriate line management arrangements and that skills and capabilities exist to meet current and future business needs.

FAQs

What is the primary responsibility of the Study Support Service Manager?

The primary responsibility of the Study Support Service Manager is to provide day-to-day operational management of the Study Support Service and to ensure the effective delivery of research studies across designated specialties and settings in accordance with national standards and processes.

How many team members will the SSS Manager be responsible for managing?

The SSS Manager will have line management responsibilities for 1-2 SSS team members.

What types of research does the EM RRDN focus on?

The EM RRDN focuses on high-quality research in the NHS and social care, aiming to improve care and treatments for patients, carers, and the public.

What does the SSS Manager need to do with respect to staff development?

The SSS Manager is responsible for undertaking staff reviews to identify training and development needs, establishing how those needs will be met, and managing performance against agreed objectives.

What are the primary goals of the new strategy for the EM RRDN?

The primary goals are high-quality care for all, being a great place to work, partnerships for impact, and research and education excellence.

How does the EM RRDN address health equality?

The EM RRDN embeds health equality in all its activities by taking active steps to reduce avoidable differences in healthcare that some people face and by working in partnership with communities.

Who can be contacted for informal visits or further details about the position?

Roz Sorrie-Rae, the Study Support Service Senior Manager, can be contacted for informal visits at roz.sorrie-rae@nihr.ac.uk. Additionally, Harriet Savage, Head of Partner Liaison and Planning, can be reached at harriet.savage@nihr.ac.uk for further discussions.

What sort of work environment does the SSS Team provide?

The SSS Team offers a positive and developmental working environment that encourages engagement and collaboration among team members and research partners.

NHS Trust providing caring at its best to residents of Leicester, Leicestershire & Rutland #TeamUHL

Science & Healthcare
Industry
10,001+
Employees
2000
Founded Year

Mission & Purpose

University Hospitals of Leicester NHS Trust provides a wide range of acute and specialist healthcare services across Leicester, Leicestershire, and Rutland. Their ultimate mission is to deliver high-quality, patient-centered care, advancing health and improving patient outcomes through excellent service and innovative practices. Their purpose is to offer accessible, comprehensive medical care, ensuring the well-being and health of their community.