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Supervisor

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Levi Strauss & Co.

Sep 20, 2024

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • Southampton
  • Quick Apply

AI generated summary

  • You should be passionate about the brand, possess strong customer service skills, have team management experience, and drive KPIs and sales targets with a solid understanding of store operations.
  • You will support management in achieving KPIs, set sales targets, monitor performance, assist with operations, enhance customer service, and motivate the team through training and coaching.

Requirements

  • Passionate about the brand and living our values
  • Strong customer service skills and experience in efficiently managing a team
  • A good track record of developing and growing your team
  • Experience in working to and driving KPIs and sales targets within retail as well as a good understanding of store operations

Responsibilities

  • Support and deputise if needed the management team in delivering KPI’s and implementing profit opportunities
  • Implement individual, daily and weekly sales targets for the store team to improve store performance
  • Monitor KPIs and teams performance through running reports and updating the management team
  • Assist with store operations such as stock management, payroll, admin and rota
  • Assist with the customers journey by offering an exceptional 1-2-1 service and ensure the customer comes first
  • Inspire, motivate and develop the team through training, coaching and product knowledge

FAQs

What is the job title for this position?

The job title for this position is Supervisor.

Where is the job located?

The job is located in Southampton, United Kingdom.

Is the position full-time or part-time?

The position is full-time.

What are the key responsibilities of a Store Supervisor?

Key responsibilities include supporting management in delivering KPIs, implementing sales targets, monitoring team performance, assisting with store operations, providing exceptional customer service, and developing the team through training and coaching.

What qualifications or skills are needed for the ideal candidate?

The ideal candidate should be passionate about the brand, possess strong customer service skills, have experience in managing a team, a good track record of team development, and an understanding of KPIs and store operations.

Are there any benefits offered with this position?

Yes, there are incredible benefits, a competitive salary, and opportunities for career development within the brand.

How can current LS&Co employees apply for this position?

Current LS&Co employees can apply via their Workday account.

Is experience working in retail required for this role?

Yes, experience in working towards and driving KPIs and sales targets within retail is a requirement for this role.

What type of environment does Levi Strauss & Co. promote in the workplace?

Levi Strauss & Co. promotes an environment where change and ideas are celebrated.

How important is customer service in this role?

Customer service is very important; the Store Supervisor is expected to assist with the customer's journey by offering exceptional 1-2-1 service and ensuring the customer comes first.

#LifeatLevi

Retail & Consumer Goods
Industry
10,001+
Employees
1853
Founded Year

Mission & Purpose

Levi Strauss & Co. is a renowned global apparel company that designs, manufactures, and markets a wide range of denim jeans and casual wear. With a rich history dating back to the 19th century, their ultimate mission is to create high-quality, innovative clothing that reflects individuality and self-expression while promoting sustainability and responsible business practices. They aim to empower people to express themselves through their unique products, while also striving to make a positive impact on society and the environment. Through their commitment to social responsibility and environmental stewardship, Levi Strauss & Co. seeks to contribute to a more sustainable and equitable world in the UK and across the globe.