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Team Administrator

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Lancashire & South Cumbria NHS Foundation Trust

26d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • People, HR & Administration
    Healthcare

AI generated summary

  • You need strong admin and IT skills, excellent organization, flexibility, and the ability to communicate well with patients and professionals. A Standard DBS Clearance is required.
  • You will manage mail, provide customer service, handle administrative tasks, maintain relationships, manage appointments, and participate in team meetings.

Requirements

  • The post holder must be able to provide efficient administrative support and have excellent IT, keyboard and data inputting skills.
  • You will also require strong interpersonal skills, be able to demonstrate initiative and the ability to organise your workload effectively.
  • The work is varied, interesting and demanding and candidates need to be organised, flexible and reliable.
  • We are looking for people who possess the ability to meet the demands of the service, and also to be able to communicate with a wide range of people, including patients, carers and health care professionals.
  • The post is 37.5 hours per week and is a permanent post within the team, 9am-5pm.
  • Please note: This post is subject to a Standard DBS Clearance.

Responsibilities

  • Receiving, allocating and despatching internal /external mail in line with the Trust policy.
  • Acting as the first point of contact for the unit/department providing a comprehensive customer service and enquiry provision to internal and external customers of the Trust.
  • Providing a comprehensive administrative service which will include minute taking, cover compilation of reports and other correspondence on behalf of the team manager and other members of the team, ensuring a high standard in accordance with Trust standards.
  • Creating and maintaining effective working relationships with staff at all levels, internal and external across the whole health economy.
  • Working collaboratively with the appropriate management teams and other departments including clinicians to ensure that the appropriate leads are notified in the case of matters of urgency and dealt with in a timely manner.
  • Attend and participate in team meeting and admin services meetings as required.
  • Day to Day management of waiting list and booking of appointments.

FAQs

What is the work schedule for the Team Administrator position?

The position is 37.5 hours per week, working from 9 am to 5 pm.

Is this position permanent?

Yes, this is a permanent post within the Child and Adolescent Mental Health Team.

What qualifications or skills are required for this position?

The candidate must have excellent IT, keyboard, and data inputting skills, strong interpersonal skills, initiative, and the ability to organize their workload effectively.

What kind of team will I be working with?

You will be part of a multi-disciplinary team that includes psychological therapists, nurses, and psychiatrists.

Is there a need for DBS clearance for this role?

Yes, this post is subject to a Standard DBS Clearance.

What administrative tasks will be involved in this position?

You will be responsible for a variety of tasks, including minute taking, compiling reports and correspondence, managing waiting lists, and booking appointments.

Will I be required to attend team meetings?

Yes, you are expected to attend and participate in team meetings and admin services meetings as required.

Does LSCFT encourage applications from diverse backgrounds?

Yes, LSCFT values diversity and inclusion and actively encourages applications from all backgrounds, particularly under-represented groups.

Can individuals with lived experience apply for this position?

Yes, we welcome applications from individuals with lived experience relevant to the role or service area as their insight brings authenticity to our services.

Is there an opportunity for flexible working hours?

Yes, LSCFT supports flexible working arrangements to promote a positive work/life balance.

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Lancashire & South Cumbria NHS Foundation Trust

Supporting Health and Wellbeing

Science & Healthcare
Industry
5001-10,000
Employees
2002
Founded Year

Mission & Purpose

Lancashire and South Cumbria NHS Foundation Trust provides mental health, learning disability, and substance misuse services across Lancashire and South Cumbria. Their mission is to deliver high-quality, patient-centered care to improve mental and emotional well-being. Their purpose is to support individuals in their recovery and promote mental health through integrated, compassionate care and community engagement.