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Team Leader

Applications are closed

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Facilities Management
  • Reading

Requirements

  • You’ve worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change.
  • You have experience of managing a diverse workforce.
  • You are customer-focused, and enjoy interacting with customers.
  • You don’t turn a blind eye to issues….. you jump on them and have a desire to solve them!
  • You have a strong desire to fight for the product quality and will go the extra mile to deliver a strong customer experience.
  • You are hugely detailed oriented and don’t ever cut corners.
  • You love working in a team and helping to manage other chefs in the kitchen!
  • You can clearly communicate both verbally and in writing.
  • ... A pasta lover!

Responsibilities

  • Attend meetings when required.
  • Embrace and embed new changes in PE systems and processes.
  • Training the new starters according to the company guidelines.
  • Coaching and supporting team members in their development. Highlights high performing individuals.
  • Track team absences and report them to your Area Manager/Deputy Area Manager.
  • Make sure all statutory and company Health, Safety and Food Hygiene regulations are complied and take corrective actions if required.
  • Help to create a customer focused environment.
  • Manage and report all customer complaints (including the food poisoning and Foreign body allegation) in line with company policy.
  • Implement the lead from the front mindset and set a clear example of Product quality for all to follow.
  • Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction.
  • Clear communication of Sales Goals, striving to consistently exceed sales targets.
  • Train the team on all new products enabling them to drive sales.
  • Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food).
  • Review all daily paperwork to ensure compliance and report to the Area Manager/Deputy Area Manager where necessary.

FAQs

What are the main responsibilities of a Team Leader at Pasta Evangelists?

The main responsibilities include managing daily operations of the kitchen, ensuring compliance with Food/Health and Safety regulations, coaching and supporting team members, tracking absences, handling customer complaints, training new staff, and maximizing kitchen profitability.

What are the opening hours for the Cloud Kitchen?

The Cloud Kitchen operates from 10.00am to 2.00am, Monday to Sunday.

What is the salary range for this position?

The compensation for the Team Leader position is £14.00 - £15.00 per hour, with £15.00 per hour applicable from midnight onwards.

What qualifications or experience do I need to apply?

Applicants should have experience in a fast-paced kitchen or food retail environment, experience managing a diverse workforce, and a strong customer focus.

Are there any bonuses or incentives offered?

Yes, there is a monthly bonus based on site performance, as well as a referral scheme bonus.

What kind of training is provided to new starters?

New starters receive training according to company guidelines, which is designed to help them succeed in their roles.

Is there an opportunity for career development within the company?

Yes, Pasta Evangelists offer development opportunities for employees to grow within the business.

Is there a specific personal characteristic that is preferred for this role?

Yes, candidates who are details-oriented, proactive in problem-solving, and passionate about pasta will be well-suited for the role.

What team culture can I expect at Pasta Evangelists?

You can expect a dynamic, fast-moving, and diverse team culture that emphasizes teamwork, support, and engagement.

Are there any perks or benefits for employees?

Yes, employees receive free Pasta Evangelists products, can participate in team socials, and have access to a cycle to work scheme among other benefits.

The UK's original fresh pasta company 🍝 Recipe kits, takeaway, pasta making classes & more...

Retail & Consumer Goods
Industry
201-500
Employees
2016
Founded Year

Mission & Purpose

We make the UK's freshest, artisan pasta.