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Team Manager Roma

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Louis Vuitton

Jan 11, 2025

Applications are closed

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Sales & Business Development
  • Rome

Requirements

  • BA degree or equivalent strongly appreciated
  • Previous relevant management experience
  • Customer focus and orientation to results
  • Leadership and organizational skills
  • Effective communication and listening skills
  • Role Model / Coach on the 4 Louis Vuitton Attitudes: Curiosity, Empathy, Agility, Commercial Mindset
  • Passion for the brand and luxury
  • Solid computer skills
  • Fluent both in Italian and English
  • Availability to move for professional growth

Responsibilities

  • Ensure achievement of team targets on monthly and annual basis
  • Ensure your team delivers the Louis Vuitton Promise to every Client, through demonstrating and modeling the 4 Louis Vuitton Attitudes. Support them with consistent coaching, identify their development and training needs, partner with the Field Coach Trainer to tailor individual action plans.
  • Identify, recruit and develop talents, secure succession plans in collaboration with the Store Manager.
  • Set individual and team goals; proactively assess and manage performance against expectations.
  • Manage and motivate the team to drive business: create a positive and harmonious work environment, foster cooperation within the team and between managers.
  • Support the team in building long term Client relationship, leveraging the different clienteling tools.
  • Establish a Client-centric mindset in store to ensure the highest level of Client experience and proactively handle Client-related Situations.
  • Communicate and inspire the team on corporate strategy and relevant business information (animate morning briefings, training).
  • Proactively provide the Country office with product recommendations and qualitative feedback based on local knowledge about the market and Client needs, leveraging expertise and knowledge within the team.
  • Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, clienteling, training and team animation.
  • Act as a role model demonstrating sales leadership to the team, support them with their own sales, foster cross-selling and Client Repurchase.
  • Build and develop own Client portfolio.
  • Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support and ensuring the Louis Vuitton Promise standards are achieved.
  • Be the store point of reference to the Country Merchandising team, providing them with feedback (product performance, quality, Client related information, local market, competitors, trends, missing opportunities…) leveraging the Expert Advisors’ knowledge.
  • Support the product category business, convey enthusiasm and passion via team animations, morning briefings, share information and mentoring, improve operations, define and implement action plans to drive sales.
  • Ensure policies, Brand standards and grooming guidelines are communicated and implemented;
  • Support Operations team in inventory management;
  • Support Store Manager in staff planning (workforce management).

FAQs

What are the main responsibilities of the Team Manager at Louis Vuitton?

The main responsibilities include leading and coaching the team, building client relationships, achieving sales goals, managing team performance, and ensuring a high level of client experience.

Is previous management experience required for this position?

Yes, previous relevant management experience is strongly appreciated for this role.

What qualifications are preferred for the Team Manager position?

A Bachelor's degree or equivalent is strongly appreciated for this position.

What languages are required for this role?

Fluency in both Italian and English is required for this role.

What type of skills are necessary for a successful Team Manager?

Necessary skills include customer focus, leadership and organizational skills, effective communication and listening skills, and solid computer skills, among others.

Does the Team Manager role involve any form of employee development or training?

Yes, the role involves identifying development needs, partnering with a coach trainer, setting individual and team goals, and providing consistent coaching.

What is the importance of client relationships in this position?

Building long-term client relationships is crucial to ensure the highest level of client experience and to support overall business development.

Are there opportunities for professional growth in this position?

Yes, there is an expectation for availability to move for professional growth within the company.

How does the Team Manager contribute to sales performance?

The Team Manager acts as a sales role model, supports the team in achieving their sales goals, fosters cross-selling and client repurchase, and ensures efficient sales floor management.

What values and attitudes does the Team Manager need to embody?

The Team Manager should exemplify curiosity, empathy, agility, and a commercial mindset, reflecting the 4 Louis Vuitton Attitudes.

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Louis Vuitton

Fashion & Arts
Industry
10,001+
Employees
1854
Founded Year

Mission & Purpose

For more than 150 years, men and women at Louis Vuitton have shared the same spirit of excellence and passion, reaffirming their expertise every day, the world over. With us, every career is a journey, filled with excitement and challenge, desire and daring. There is no better way to reveal your potential. Explore, develop, innovate, create... Every journey is unique. Today, Louis Vuitton invites you to discover your own.