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Team Member (Manchester Airport)

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Pasta Evangelists

1mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Manchester

AI generated summary

  • You must be friendly, customer-focused, reliable, detail-oriented, and flexible with hours. Basic math skills and food safety knowledge are essential. A passion for pasta is a must!
  • You will provide excellent customer service, prepare food and beverages, handle transactions, maintain inventory and cleanliness, and collaborate with team members for smooth operations.

Requirements

  • Friendly and approachable demeanour and enjoy interacting with customers. Providing excellent customer service is a priority for you.
  • Able to undertake a criminal record check.
  • Team-oriented person who is willing to support your colleagues to achieve common goals.
  • Work effectively in a fast-paced and dynamic environment, adapting to changing priorities and tasks as needed.
  • Great attention to detail in all aspects of your work, including food preparation, cleanliness, and transaction accuracy.
  • Reliable individual who shows up on time for shifts, adhering to schedules, and fulfilling responsibilities to the best of your ability.
  • Basic maths skills necessary for processing transactions, handling cash, and reconciling sales.
  • Understanding of food safety principles and are committed to following proper procedures to maintain a safe food environment.
  • Flexibility in hours, airport shifts can start at 3am.
  • … A pasta lover!

Responsibilities

  • Provide friendly and attentive customer service to travellers. Assist customers with menu inquiries, take orders accurately, and ensure prompt service delivery.
  • Assist in the preparation of beverages and food items according to standard recipes and portion sizes. Follow food safety protocols and maintain cleanliness in food preparation areas.
  • Process transactions accurately using POS systems, handle cash, credit card payments, and provide customers with receipts. Maintain accountability for cash drawers and reconcile sales at the end of shifts.
  • Assist in maintaining inventory levels by restocking products, monitoring expiration dates, and communicating inventory needs to supervisors. Ensure products are displayed attractively and in compliance with company standards.
  • Maintain cleanliness and hygiene standards in the site, including wiping down surfaces, cleaning equipment, and disposing of waste properly. Follow sanitation protocols to ensure a safe food environment.
  • Work collaboratively with other team members to ensure smooth operations. Assist teammates during busy periods, communicate effectively, and support a positive team environment.

FAQs

What are the working hours for the Team Member position at Manchester Airport?

The working hours can be flexible, but airport shifts may start as early as 3am.

Is previous experience in the food service industry required for this position?

While previous experience can be beneficial, it is not explicitly required. A friendly demeanor and a willingness to learn are highly valued.

Will I need to perform a criminal record check for this role?

Yes, candidates will be required to undertake a criminal record check as part of the hiring process.

What training will I receive as a Team Member?

Team Members will receive training in customer service, food preparation, food safety protocols, and POS system operation.

Are there opportunities for career advancement within the company?

Yes, there are opportunities for advancement as we encourage team members to grow within the company.

Do Team Members receive any employee discounts?

Yes, Team Members receive duty-free discounts, although this excludes alcohol and cigarettes.

How does the company support work-life balance?

The company offers 28 days of paid annual leave (including bank holidays) to support a healthy work-life balance.

What are the benefits of working with Pasta Evangelists?

Benefits include a competitive salary, free Pasta Evangelists products, regular team socials and tastings, a referral bonus scheme, and a cycle to work scheme.

Is there a specific dress code for this position?

Yes, Team Members will be provided with a uniform that they are expected to wear while on duty.

How often do team socials occur?

Regular team socials are organized, including pasta tastings, to promote team bonding and camaraderie.

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Pasta Evangelists

The UK's original fresh pasta company 🍝 Recipe kits, takeaway, pasta making classes & more...

Retail & Consumer Goods
Industry
201-500
Employees
2016
Founded Year

Mission & Purpose

We make the UK's freshest, artisan pasta.