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Team Member (Manchester Airport)

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Manchester

AI generated summary

  • You must be friendly, team-oriented, reliable, detail-oriented, and flexible. Basic math skills and food safety knowledge are essential. Must pass a criminal record check. Love pasta!
  • You will provide excellent customer service, prepare food and beverages, handle transactions, manage inventory, maintain cleanliness, and collaborate with team members for efficient operations.

Requirements

  • Friendly and approachable demeanour and enjoy interacting with customers. Providing excellent customer service is a priority for you.
  • Able to undertake a criminal record check.
  • Team-oriented person who is willing to support your colleagues to achieve common goals.
  • Work effectively in a fast-paced and dynamic environment, adapting to changing priorities and tasks as needed.
  • Great attention to detail in all aspects of your work, including food preparation, cleanliness, and transaction accuracy.
  • Reliable individual who shows up on time for shifts, adhering to schedules, and fulfilling responsibilities to the best of your ability.
  • Basic maths skills necessary for processing transactions, handling cash, and reconciling sales.
  • Understanding of food safety principles and are committed to following proper procedures to maintain a safe food environment.
  • Flexibility in hours, airport shifts can start at 3am.
  • … A pasta lover!

Responsibilities

  • Provide friendly and attentive customer service to travellers. Assist customers with menu inquiries, take orders accurately, and ensure prompt service delivery.
  • Assist in the preparation of beverages and food items according to standard recipes and portion sizes. Follow food safety protocols and maintain cleanliness in food preparation areas.
  • Process transactions accurately using POS systems, handle cash, credit card payments, and provide customers with receipts. Maintain accountability for cash drawers and reconcile sales at the end of shifts.
  • Assist in maintaining inventory levels by restocking products, monitoring expiration dates, and communicating inventory needs to supervisors. Ensure products are displayed attractively and in compliance with company standards.
  • Maintain cleanliness and hygiene standards in the site, including wiping down surfaces, cleaning equipment, and disposing of waste properly. Follow sanitation protocols to ensure a safe food environment.
  • Work collaboratively with other team members to ensure smooth operations. Assist teammates during busy periods, communicate effectively, and support a positive team environment.

FAQs

What is the pay rate for the Team Member position at Manchester Airport?

The compensation for this role is £13.21 per hour.

What are the main responsibilities of a Team Member at Pasta Evangelists?

As a Team Member, you will provide customer service, assist in food preparation, process transactions, maintain inventory, ensure cleanliness and hygiene standards, and work collaboratively with other team members.

Is prior experience in a food service environment required?

While prior experience can be beneficial, it is not explicitly required. A friendly demeanor and willingness to learn are more important.

Are there any specific hours for this role?

Yes, flexibility in hours is important since airport shifts can start as early as 3am.

What qualities are you looking for in a candidate?

We seek a friendly and approachable individual with a commitment to excellent customer service, strong attention to detail, reliability, teamwork, and a basic understanding of food safety principles.

Will I need to undergo a background check?

Yes, candidates must be able to undertake a criminal record check.

What benefits are offered to Team Members?

Benefits include competitive salary, duty-free discounts (excluding alcohol and cigarettes), free Pasta Evangelists products, Italian lessons, referral bonuses, discounted gym memberships, a cycle-to-work scheme, and 28 days of paid annual leave (including bank holidays).

Are there opportunities for social activities within the team?

Yes, we regularly host team socials and pasta tastings to foster a positive team environment.

Is there a need to handle cash in this position?

Yes, part of the role involves processing transactions accurately, handling cash and credit card payments, and reconciling sales at the end of shifts.

Do you provide training for new staff members?

Yes, we provide training to ensure new staff members are well-equipped to meet our standards in customer service, food safety, and operational procedures.

The UK's original fresh pasta company 🍝 Recipe kits, takeaway, pasta making classes & more...

Retail & Consumer Goods
Industry
201-500
Employees
2016
Founded Year

Mission & Purpose

We make the UK's freshest, artisan pasta.