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Team Member (Manchester Airport) - Part time

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Pasta Evangelists

2mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Manchester

AI generated summary

  • You should be friendly, reliable, team-oriented, and detail-focused, with basic math skills. Must adapt to fast-paced shifts, follow food safety, and have a passion for pasta!
  • You’ll provide excellent customer service, prepare food and drinks, handle transactions, maintain inventory, ensure cleanliness, and collaborate with teammates for smooth operations.

Requirements

  • Friendly and approachable demeanour and enjoy interacting with customers. Providing excellent customer service is a priority for you.
  • Able to undertake a criminal record check.
  • Team-oriented person who is willing to support your colleagues to achieve common goals.
  • Work effectively in a fast-paced and dynamic environment, adapting to changing priorities and tasks as needed.
  • Great attention to detail in all aspects of your work, including food preparation, cleanliness, and transaction accuracy.
  • Reliable individual who shows up on time for shifts, adhering to schedules, and fulfilling responsibilities to the best of your ability.
  • Basic maths skills necessary for processing transactions, handling cash, and reconciling sales.
  • Understanding of food safety principles and are committed to following proper procedures to maintain a safe food environment.
  • Flexibility in hours, airport shifts can start at 3am.
  • … A pasta lover!

Responsibilities

  • Provide friendly and attentive customer service to travellers. Assist customers with menu inquiries, take orders accurately, and ensure prompt service delivery.
  • Assist in the preparation of beverages and food items according to standard recipes and portion sizes. Follow food safety protocols and maintain cleanliness in food preparation areas.
  • Process transactions accurately using POS systems, handle cash, credit card payments, and provide customers with receipts. Maintain accountability for cash drawers and reconcile sales at the end of shifts.
  • Assist in maintaining inventory levels by restocking products, monitoring expiration dates, and communicating inventory needs to supervisors. Ensure products are displayed attractively and in compliance with company standards.
  • Maintain cleanliness and hygiene standards in the site, including wiping down surfaces, cleaning equipment, and disposing of waste properly. Follow sanitation protocols to ensure a safe food environment.
  • Work collaboratively with other team members to ensure smooth operations. Assist teammates during busy periods, communicate effectively, and support a positive team environment.

FAQs

What is the hourly rate for the Team Member position at Manchester Airport?

The hourly rate for the Team Member position is £12.71.

What are the working hours for this part-time position?

The hours can vary, and shifts may start as early as 3am.

Is prior experience in the food service industry required for this role?

While prior experience is beneficial, it is not explicitly required; a friendly and customer-service-oriented attitude is essential.

What should I expect regarding training for this position?

Training will be provided to ensure you are familiar with menu items, customer service standards, and food safety protocols.

Will I need to undergo a background check for this job?

Yes, you will need to undertake a criminal record check.

What qualities are you looking for in a candidate?

We are looking for a friendly and approachable individual who enjoys interacting with customers, is team-oriented, reliable, and has great attention to detail.

Are there any benefits associated with this position?

Yes, benefits include competitive salary, duty-free discounts, regular team socials, free Pasta Evangelists products, a referral bonus scheme, cycle to work scheme, and 28 days of paid annual leave (including bank holidays).

Is flexibility in my schedule required for this role?

Yes, flexibility is important as airport shifts can start at various early hours.

What type of customer service is expected in this role?

You will be expected to provide friendly and attentive customer service, assisting customers with menu inquiries and ensuring prompt service delivery.

Do I get any discounts while working at Pasta Evangelists?

Yes, you will receive duty-free discounts excluding alcohol and cigarettes.

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Pasta Evangelists

The UK's original fresh pasta company 🍝 Recipe kits, takeaway, pasta making classes & more...

Retail & Consumer Goods
Industry
201-500
Employees
2016
Founded Year

Mission & Purpose

We make the UK's freshest, artisan pasta.