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  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    People, HR & Administration
  • Liverpool

AI generated summary

  • You need strong organizational and interpersonal skills, ability to prioritize, experience in minute-taking, and proficiency with PACIS/RiO for accurate record-keeping.
  • You will greet clients, manage bookings and admin tasks, support the team with minutes and action logs, maintain records in PACIS/RiO, and uphold Trust Values in daily activities.

Requirements

  • The successful candidate will need to have excellent organisational skills and be able to prioritise workload on a daily basis due to competing deadlines.
  • The successful applicants will be strong team player with a high level of organisational and interpersonal skills.
  • They will be well organised and have the ability to work to competing deadlines and priorities.
  • The post holder will be required to work flexibly, have the ability to establish good working relationships and deal with a wide range of professionals via telephone, written and face to face contact.
  • The post holder will have demonstrable experience of preparing for and taking minutes plus the production and upkeep of action logs.
  • Preparation for meetings will include chasing up outstanding reports and actions in advance of meetings.
  • The post holder will be required to keep accurate records using our clinical system PACIS/RiO, to ensure that all clinical notes are added to the system in a timely manner.
  • The post holder is required to be a role model for the Trust Values.

Responsibilities

  • The successful candidate will support the service by opening reception and greeting clients as they arrive at Rodney Street, you will liaise with the appropriate professional to advise them that their client has arrived.
  • The successful candidate will support in booking sessions in the diary, managing the external post and general admin duties.
  • The post holder will provide administrative support to support the Psychology Team and Assistant Psychologist.
  • The post holder will have demonstrable experience of preparing for and taking minutes plus the production and upkeep of action logs.
  • Preparation for meetings will include chasing up outstanding reports and actions in advance of meetings.
  • The post holder will be required to keep accurate records using our clinical system PACIS/RiO, to ensure that all clinical notes are added to the system in a timely manner.
  • The post holder is required to be a role model for the Trust Values.

FAQs

What is the working hours for the Team Secretary position?

The working hours for the Team Secretary position are Monday to Friday, from 9:00 AM to 5:00 PM.

Where is the Team Secretary role based?

The Team Secretary role is based at Rodney Street.

What skills are required for the Team Secretary position?

The successful candidate needs to have excellent organisational skills, the ability to prioritise workload, strong interpersonal skills, and experience in administrative support.

What administrative tasks will the Team Secretary handle?

The Team Secretary will handle booking sessions, managing external post, preparing for meetings, taking minutes, maintaining action logs, and keeping accurate records using the clinical system PACIS/RiO.

Is experience in handling clinical notes necessary for this role?

Yes, the post holder is required to keep accurate records and ensure that all clinical notes are added to the system in a timely manner.

Are there any specific qualifications needed to apply for this position?

Yes, applicants must be able to evidence all qualifications noted on the application form during the TRAC process.

Is the Team Secretary role a full-time position?

Yes, the Team Secretary role is a full-time position.

Can I contact someone for more information about the role?

Yes, you can contact Teresa Colbon, the Operational Support and Capacity and Flow Manager, via email at teresa.colbon@merseycare.nhs.uk or by telephone at 0151 459 5625 for further details or informal visits.

Is there any opportunity for flexible working in this role?

Yes, flexible working requests will be considered for this role.

What type of team will the successful candidate be joining?

The successful candidate will be joining the Psychology Team.

Science & Healthcare
Industry
5001-10,000
Employees

Mission & Purpose

Mersey Care NHS Foundation Trust provides mental health, learning disability, addiction services, and community health services across the UK. Their ultimate mission is to improve the quality of life for individuals by delivering compassionate, safe, and effective healthcare. They aim to promote recovery, independence, and well-being through a patient-centered approach, ensuring that every individual receives the care and support they need to live fulfilling lives.