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Tesco Travel Money Advisor

Jun 26, 2024

Applications are closed

Job
Part-time
Entry Level
Business, Operations & Strategy
Hospitality & Retail
Norwich

Requirements

Numerically proficient – You’ll need to have a firm grasp of numbers as you’ll be handling large amounts of cash and covering vast amounts of currency regularly daily
IT proficient – You’ll be dealing with computers and in house till systems and ordering systems throughout the day. You will receive full training on our systems, however a basic understanding will give you a great start.
Great Communicator - You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.

Responsibilities

Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements then tailoring their experience based on their destination
Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
Engaging with customers to process all foreign exchange transactions accurately and efficiently.
Delivering on key performance goals both procedural, operational and customer focused
Utilising your keen eye for detail to process daily online FX request and deliveries
Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures

FAQs

What is the main responsibility of a Tesco Travel Money Advisor?

The main responsibility of a Tesco Travel Money Advisor is to support retail customers with their foreign exchange options and ensure they have a positive travel experience by fulfilling their travel money needs.

What qualities are important for a candidate applying for this role?

Important qualities for a candidate include a desire to provide exemplary service, a passion for travel, and the ability to share knowledge and experience with customers.

Will I be working alone or as part of a team as a Travel Money Advisor?

You will be working as an integral part of the Tesco Team, collaborating with others in a bustling retail environment to support and help customers.

How does Travelex attribute its success and growth?

Travelex attributes its success and growth to its hard-working people who are committed to delivering exceptional results and positive customer experiences every day.

What kind of environment can I expect to work in as a Tesco Travel Money Advisor?

You can expect to work in a bustling retail environment where you will interact with a variety of customers and assist them with their travel money needs.

Why is customer adaptability important in this role?

Customer adaptability is important in this role because it allows the Travel Money Advisor to effectively meet various customer requirements and ensure satisfaction with their travel preparations.

What is the ultimate goal of a Tesco Travel Money Advisor?

The ultimate goal of a Tesco Travel Money Advisor is to ensure that customers' travel experiences start off positively by providing the necessary support and services related to foreign exchange.

Travelex

Finance

Industry

1001-5000

Employees

1976

Founded Year

Mission & Purpose

Travelex is a leading global foreign exchange specialist, providing currency exchange services and international payment solutions. Operating through a network of stores, ATMs, and online platforms, Travelex caters to both individual travellers and businesses. Their goal is to simplify the complexities of foreign exchange, ensuring customers have convenient access to currency services worldwide. Travelex is dedicated to delivering exceptional service, competitive rates, and innovative solutions, making international travel and transactions seamless and efficient.